The service staff is very good. There is a shuttle to the bus station. Traveling into the city is convenient, just a 3-minute walk to the bus stop. Breakfast is provided. But every evening each day there will be a different meal served. The rooms are clean, fragrant, and the mattresses are very soft.
Location is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice.
We had a lovely stay here, close to all the shops and restaurants. All the staff were friendly and very accommodating as we arrived after reception hours and provided us with a way to check in after hours. We stayed for two nights and all aspects were great. Great value for money . :))
Great backpackers hostel that says exactly what it is on the tin. Receptionists were super friendly and had great knowledge of local spots and bus routes to get to places. Great social areas with ping pong/darts and surf boards to rent. Private room wasn’t the cleanest but better than expected. Bit bright on a morning but it gets you out of bed! Pool looked alright as well.
Very gd location. Convenient walk to food and pier. Love the cosy breakfast on the verandah! A hotel of character! The only downside would be that some facilities inside the room are a bit old. Shower in our room is dripping. Noise at night could be loud!
ผผู้เข้าพักExcellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!
ผผู้ใช้ไม่ระบุชื่อOverall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.
ผผู้เข้าพักBeautiful location, clean and thoughtfully designed room and bathroom. The amenities are all provided and the team is very professional. Nearby Esplanade, cafes, Woolworths. Parking spots are often available in front of the property on the street.
AAnaretaBeautiful gorgeous apartment. We booked the beachfront view and it was absolutely perfect. Unobstructed view of the ocean + tennis courts. Pool was warm, clean and refreshing. Beautful long walk by the beach to Surfers Paradise. Bus stop a minute away to go anywhere in GC.
Service by Luke, the young blonde guy at reception was a 2/5. We were given a room that didn't have a working dishwasher & dryer. Luke didn't even attempt to make any suggestions to help us. We had to return the next day to ask the older lady if we could use another dryer as we had a lot of wet clothes from being at the beach daily and at the pool.
Our first day, we loaded the dishwasher and left for town only to come back to a flooded kitchen. We cleaned up without making a fuss. Service needs to be better.
TTraveller354After reading very mixed reviews, we went ahead and booked it. The result: very mixed feelings.
The location was beautiful, the sights breathtaking, the animals adorable, but when it came to actually spending time there, there wasn’t much to do.
We arrived on a later ferry so we knew we wouldn’t have much time to enjoy the sun after arrival, however because of a mix up, our suitcases went missing for an hour making us miss any chance of getting in the pool while it was hot out.
After, we went for dinner. There are only 2 restaurants available, and without making a reservation before hand, it’s a bit hard to go when you want. The food was ok, but expensive as one would expect from a place like this. Once dinner was finished, the evening entertainment (Alice in Wonderland screening) was already underway and we found ourselves with nothing to do at 9pm.
Early night for us.
The following day we planned a day of snorkelling, stingray feeding and kayaking.
We appreciated the free snorkel gear as well as the clear safety instructions and recommendations of the lifeguard. The sting Ray feeding experience was amazing and it was clear the staff knew what they were talking about and were passionate about the animals.
Kayaking and other water sports were cancelled however because of the high winds, leaving us, once again, with nothing to do. Early dinner (very entertaining moment with wallabies attempting to steal our food and being super cuddly), a walk around the beach, movie in the room, and early bedtime.
So all in all, beautiful location with great experiences of the weather allow, make sure to bring some entertainment if the water is too cold to swim in the pool or the weather turns sour. Maybe a book or some board games?
Also: if you want food in the late afternoon, make sure you bring some snacks as there is a limited selection available.
ผผู้เข้าพักA totally perfect stay, from the moment of checking in to the day of returning home. Nice room, nice people, nice restaurants… just everything so great!!