Overall clean, comfortable and well located hotel. Most of the staff was nice and helpful. Free coffee and tea in the morning. A bunch of people didn’t try to actually help when I asked questions about the city like how to take the bus. Clean but small gym. Overall would go back!
Rooms were nice and clean, only downfall is not having a microwave in the room. I had to keep leaving the room to warm.up my newborn baby bottle. I also had grabbed a few microwavables for myself that I ended up not being able to use because there wasnt a microwave so it was very inconvenient.
Staying on campus was a very comfortable experience. With a gym and bike rental available downstairs, everything was super convenient. The only drawback was the lack of a main light in the room, but overall, it was a great place to stay.
Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!
ผผู้เข้าพักtoday my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!