The hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
We had a room in the courtyard. Room was lovely, separate toilet from the bathroom which was great. The only down side was the depth of the bath very uneasy to get into for a shower. Also the shower screen didn't come completely down to the bath so water was going everywhere. We had breakfast in the main hotel, which was great. Had great selection, from eggs, bacon etc. Cheeses, meats, an array of different breads and selection of little cakes etc. Even had Belgium chocolate 🍫 😋 all the staff were extremely nice and helpful. 1st class hotel, would definitely recommend it
Accueil excellent en français, chambre calme, propre avec bouilloire, 2 tasses cafés et thé à disposition. Grand lit salle de bain avec baignoire, table 2 chaises.
Personel souriant, à l'écoute, disponible, parlant bien le français.
Chambre impeccable, propre, rien à dire.
Hotel to be recommended
Excellent experience, fantastic breakfast with a view, very attentive staff, very adequate (basic) room (the large ones must be great), very pleasant, almost luxurious environment, full of little touches, like chocolates on arrival, and a triple socket to plug all devices in one place. A place I will return to.
Otel merkezi konumda ve odaları geniş, ferah. Bu açıdan konaklama oldukça rahattı. Kahvaltısı da ***et başarılıydı. Ancak fiyat performans açısından değerlendirildiğinde, diğer otellerle arasındaki fiyat farkına gerçekten değip değmediği tartışılır.
Personel konusunda ise karışık bir deneyim yaşadık. Resepsiyondaki bazı çalışanlar oldukça nazik ve yardımcıydı, fakat bazıları gereksiz şekilde kaba davrandı. Özellikle barmenler bu konuda olumsuz bir izlenim bıraktı. Akşam saatlerinde resepsiyon ve barla aynı kişinin ilgilenmesi de hizmet kalitesini biraz düşürüyor.
Bahçesini kullanabileceğimiz söylenmiş olmasına rağmen, akşam orada oturmak istediğimizde sorun çıkarılması hoş değildi. Ayrıca bahçedeki aynı kül tablasının 3 gün boyunca masada boşaltılmadan durması temizlik açısından kötü bir görüntü oluşturdu. Ne yazık ki genel temizlik konusunda da memnun kalmadım.
Very nice hotel perfectly based between Oostende and Brugge. Located on a lake side, very calm position and cheaper than others. Well recommended but the shower tray sealant in the bathroom could have been changed or bleached as it was full of black mould all over. Pity as shower was good and quite wide. Room small but its an ibis budget and it is enough space for 2 people. Comfy bed too
Everything was perfect excepted the mattress is too soft and it makes your back pain.
For Breakfast : Suggestion on all vegan drink, please make sure that the open date is not too long that suggested on the box otherwise the taste gonna gone off like I experienced Chocolate Soya ( it tasted sour already)
Also, it would be nice if you have the signs tell what each item is due to not everyone knows and some they don’t eat pork, beef or chicken.
Goed hotel.3x verbleven in hotel Mercure.1x verbleven in Blankenberge met boeking met bongobons.
2x verbleven in Oostende en zeer tevreden.een tip dat ik wil.meegeven is controleer het opvullen van de zepen in de doucheruimte.In Blankenberge de 2de dag leeg, in Oostende idem. Voor de rest TOP!
ผผู้เข้าพักCozy and nice looking hotel near the center of Bruges.
Nice location - near the center of Bruges but at the same time quiet and right next to the canal and bus stop.
Lobby, halls and stairs areas look just gorgeous! Cool old furniture, paintings, statues etc. The stairs themselves are wooden and beatifully made.
My room (number 2) had tall ceilings and huge windows facing the canal. Only wish it would have been on one of the upper floors. Same thing with old-style furniture in the room - that was nice and beatiful. But the old and worn power outlets were not that nice. Also, the fridge in the room was a joke - it sorta worked but didn't keep stuff in it cold, couldn't even handle a couple of beers.
The bed was very comfortable and I've slept like a baby.
The lobby zone was very nice to hang, really enjoyed having a beer in the evening, sitting there in one of the sofas.
The breakfast was okay, not very diverse, but everything was tasty and fresh. A bit missed the porridge though.
Overall, it was good experience, I've enjoyed my stay!
ผผู้เข้าพักThe hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
ผผู้ใช้ไม่ระบุชื่อGreat location, breakfast is okay but hot food is very limited. Overall is good but need proper laundry of towels, they are musty and stink, the smell sticks with you after drying yourselves with them.
777 Yun-JungAccueil excellent en français, chambre calme, propre avec bouilloire, 2 tasses cafés et thé à disposition. Grand lit salle de bain avec baignoire, table 2 chaises.
Personel souriant, à l'écoute, disponible, parlant bien le français.
Chambre impeccable, propre, rien à dire.
ผผู้เข้าพักA great find - this super-clean and modern hotel was perfect for an overnight stop. Rooms were very clean with everything needed in case you’d forgotten your bathroom bits.
Lovely restaurant with superb breakfast. Good choice for evening snacks or dinner too. Located just on the outskirts of Bruges it’s a 3km walk into the main square, perfect for us. Lovely lady on reception was so kind and helpful, making check-in so easy. Surrounded by a field of sheep one side and cute little pathway the other, a real little gem. Highly recommend.
One mention is the room windows are terrifyingly dangerous and the pillows aren’t the best!
ผผู้เข้าพักThe hotel itself is stunning, and the staff couldn't be more welcoming and helpful. However, the room had a couple of minor issues. The shower head wouldn’t stay centered, causing water to spill onto the bathroom floor. Additionally, the hair dryer malfunctioned, turning on and off randomly. Since I was only staying one night, I didn’t request a room change, but it was inconvenient. Despite these issues, I would stay here again because the main hotel facilities and staff were excellent.