The hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
Otel merkezi konumda ve odaları geniş, ferah. Bu açıdan konaklama oldukça rahattı. Kahvaltısı da ***et başarılıydı. Ancak fiyat performans açısından değerlendirildiğinde, diğer otellerle arasındaki fiyat farkına gerçekten değip değmediği tartışılır.
Personel konusunda ise karışık bir deneyim yaşadık. Resepsiyondaki bazı çalışanlar oldukça nazik ve yardımcıydı, fakat bazıları gereksiz şekilde kaba davrandı. Özellikle barmenler bu konuda olumsuz bir izlenim bıraktı. Akşam saatlerinde resepsiyon ve barla aynı kişinin ilgilenmesi de hizmet kalitesini biraz düşürüyor.
Bahçesini kullanabileceğimiz söylenmiş olmasına rağmen, akşam orada oturmak istediğimizde sorun çıkarılması hoş değildi. Ayrıca bahçedeki aynı kül tablasının 3 gün boyunca masada boşaltılmadan durması temizlik açısından kötü bir görüntü oluşturdu. Ne yazık ki genel temizlik konusunda da memnun kalmadım.
Very nice hotel perfectly based between Oostende and Brugge. Located on a lake side, very calm position and cheaper than others. Well recommended but the shower tray sealant in the bathroom could have been changed or bleached as it was full of black mould all over. Pity as shower was good and quite wide. Room small but its an ibis budget and it is enough space for 2 people. Comfy bed too
Beautiful hotel in the centre of Bruges. Our room was immaculate, the bed so comfortable. Breakfast was very good with a good time range
Service in the bar was quick and friendly. The Xmas decorations were lovely. We would/will go back to this hotel.
What an amazing little hotel! Perfect location right in the middle of everything. We booked the budget canal room and the view was beautiful. We really enjoyed people watching (the bridge) and the sparkly water reflecting from the lights. Really clean and spacious. Staff very welcoming and helpful. Definitely stay here!!
Hotel to be recommended
Excellent experience, fantastic breakfast with a view, very attentive staff, very adequate (basic) room (the large ones must be great), very pleasant, almost luxurious environment, full of little touches, like chocolates on arrival, and a triple socket to plug all devices in one place. A place I will return to.
Het was heel erg goed, je gaat gewoon binnen wanneer je wil. Openingstijden van de balie waren niet van belang. Ontbijt/in- en uitchecken gewoon bij het hoofdgebouw van Prado zelf. Als het al 100m verder is, is het veel 😃🤷
PPhotoguyThe location is average, the room itself is very nice, but one exception…the chairs in the room. They are not comfortable to sit on for longer than 30 minutes.
I don’t understand why a hotel like this would pick such cheap and uncomfortable chairs.
ผผู้เข้าพักThe hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
ผผู้ใช้ไม่ระบุชื่อGreat location, breakfast is okay but hot food is very limited. Overall is good but need proper laundry of towels, they are musty and stink, the smell sticks with you after drying yourselves with them.