Room was clean. And breakfast was good. There is an on going renovation beside the restaurant. And my room view was not in the side of Mayon. Restroom was difficult to use because water was limited and there was no door to shower area, making the water splash all over at the toilet part.
All Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
The hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
ดีมาก
78 รีวิว
8.9/10
ราคาเริ่มต้น
£ 29
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในบิโคล
รีวิวล่าสุดสำหรับโรงแรมในบิโคล
ดูทั้งหมด
9.1/10
ยอดเยี่ยม
Wwander_sayoniAll Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
ผผู้เข้าพักThe hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
UUnderthestarsRoom was clean. And breakfast was good. There is an on going renovation beside the restaurant. And my room view was not in the side of Mayon. Restroom was difficult to use because water was limited and there was no door to shower area, making the water splash all over at the toilet part.
ผผู้ใช้ไม่ระบุชื่อGood location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
AAlfredo EbitaThis hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
SSansuVHad a great stay. Staff were courteous & accommodating. Location is perfect with nearby malls & restaurants. Definitely not our last time booking. ☺️😊