Better than expected overall. Friendly staff, clean and comfortable, though the thin walls make it quite noisy. The place is dated but has a nice rustic charm.
Rooms are small—fine for three people with backpacks, but tight with larger luggage. The kitchen/lounge is well equipped, though bathrooms are limited (two toilets and two showers).
Great location for the Tongariro Alpine Crossing, with shuttle pick-up right outside. Limited nearby options, so bring food or eat at the on-site restaurant, which serves generous, tasty meals. Sauna is a nice bonus.
The manager was incredibly kind and friendly. The room condition was excellent; upon our evening arrival, the manager had thoughtfully pre-heated the room for us. The spacious bathroom, with safety bars for seniors/mobility impaired, was impressive. Our children enjoyed Netflix. Breakfast, served personally by the manager from 7:30 AM, was delicious, and the warm hospitality in the quaint dining area created a memorable experience for our family. Special thanks to the adorable Lucky and to the manager for these precious memories. We will definitely visit again.
Good distance to mountain. Quiet room would have liked a kitchen sink plus plates /bowls maybe they provide in other rooms. Restaurant had great service friendly staff and good food .Plus cozy fire