Great value for money option. The hotel was very kind in acceding to my request for a good room allocation. The housekeepers and nice and take pride in their jobs. Everything about this hotel deserves a solid 4 stars at the time of writing. It’s actually a great hard product due to their recent refurbishment. I would say 70% of the room seems to have undergone refurbishment except for the bathrooms. But the whole room was spotlessly clean anyway. Air conditioning was very fresh and cold. No odors whatsoever. Service was lacking. The receptionist was visibly overwhelmed with work. Just Don’t open the room directory and expect them to provide the services in there in the biggest nonsense page I’ve ever seen in a hotel. You’ll be fine. I would say that i quite enjoyed my stay here despite coming in with little expectations.
The room was spacious and the air conditioning was comfortably cold, which I really appreciated. However, the carpet was dirty and there were noticeable cigarette marks on it, which affected the overall cleanliness. The shower pressure was just okay, not very strong. With some improvements in cleanliness and maintenance, the stay could be much better.
I stayed at Pan Borneo Hotel and overall had a great experience. The room is big, clean and comfortable. I booked the city view & mountain view room type, and it was worth it—early in the morning you can catch a beautiful sunrise right from the window.
The location is also very convenient. Surrounding the hotel, there are many shop lots, and right beside it is One Place Mall, which is perfect for shopping or grabbing a bite.
If you’re taking an early flight, this hotel is a good choice as it’s only about 5–10 minutes from the airport
I recently stayed at Hyatt Regency Kinabalu and had a wonderful experience. The hotel is perfectly located in the heart of Kota Kinabalu, making it very convenient to explore the city. My room offered a stunning sea view, and watching the beautiful sunset from the comfort of the room was truly unforgettable. The environment was relaxing, clean, and well maintained, creating a pleasant atmosphere throughout the stay. One highlight was the superb Japanese food, which was fresh, flavorful, and beautifully presented. Overall, Hyatt Regency Kinabalu delivered comfort, great views, and excellent dining.
SSyl LianThe room was spacious, clean, and comfortable. It was suitable for a family and for those who prefer to relax. The view from our room was fascinating and breathtaking. Their food is super tasty. We only need 5 to 10 minutes to access food places and a trip package to Pasar Semporna. We will book this hotel again once we come back to Semporna.
SSteven TravellerI recently stayed at Hyatt Regency Kinabalu and had a wonderful experience. The hotel is perfectly located in the heart of Kota Kinabalu, making it very convenient to explore the city. My room offered a stunning sea view, and watching the beautiful sunset from the comfort of the room was truly unforgettable. The environment was relaxing, clean, and well maintained, creating a pleasant atmosphere throughout the stay. One highlight was the superb Japanese food, which was fresh, flavorful, and beautifully presented. Overall, Hyatt Regency Kinabalu delivered comfort, great views, and excellent dining.
CcmoalkSerene place. Nearby beach, pretty sunset.
There are still construction going on. Room is great, spacious, comfy bed, hot shower. The only downer is, very bad phone reception and zero wifi. Shame they have nice huge smart tv but cannot use.
Service wise, very bad. There's an obvious double standard on local vs foreigner. Local are left to figure out where their room is - it's a sizeable resort, u will get exhausted if u have a lot of luggage, no map given too. When asked for direction, the receptionist just said ”belakang sana”, while white tourist get escorted to their front door..
And since phone connection is bad, u have to walk all the way to reception to ask for help..wifi not working, fridge not working, fan at verandah not working...pretty bad experince we're glad it's only a night stay.
ผผู้เข้าพักAn entire entertainment complex that, with our corner room view, boasted an excellent sunset viewing location. The hallways are modern while the interior was more dated. The check-in counter staff should have also prioritised check-in guests over other guests that barged in line and jumped the queue to ask for other things, otherwise having only stayed one night, we did not have any other experiences of their service.