โรงแรม Ibis ที่จางเจียเจี้ยสร้างความประทับใจให้ฉันเป็นอย่างมาก โดยเฉพาะการบริการของคุณ Xiao Li ผู้ช่วยส่วนตัวที่ทำให้ฉันรู้สึกอบอุ่นเป็นพิเศษ คุณ Xiao Li ไม่เพียงแต่เป็นคนกระตือรือร้นและเอาใจใส่เท่านั้น แต่ยังช่วยจองตั๋วเข้าชมสถานที่ท่องเที่ยวให้ฉันล่วงหน้า ทำให้ประหยัดเวลาในการเข้าคิวและขั้นตอนการสื่อสารไปได้มาก ทุกครั้งที่ฉันมีข้อสงสัยใดๆ เขาก็จะตอบอย่างอดทนและละเอียดถี่ถ้วนเสมอ เพื่อให้แน่ใจว่าการเดินทางของฉันเป็นไปอย่างราบรื่นและไร้กังวล ขอบคุณโรงแรม Ibis และคุณ Xiao Li เป็นอย่างมากสำหรับความพยายามที่ทำให้การเดินทางไปจางเจียเจี้ยของฉันง่ายขึ้นและสนุกสนานยิ่งขึ้น ขอแนะนำอย่างยิ่งให้กับเพื่อนๆ ทุกคนที่มาเที่ยวที่นี่!
ดีเลิศ
326 รีวิว
9.6/10
ราคาเริ่มต้น
€ 36
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในหูหนาน
รีวิวล่าสุดสำหรับโรงแรมในหูหนาน
ดูทั้งหมด
9.7/10
ดีเลิศ
ผผู้ใช้ไม่ระบุชื่อThis hotel blew it out of the water for us. They made our trip to Zhangjiajie a million times better than it would have been if we had stayed elsewhere. It all started 2 months before our stay. Our hotel butler reached out to me via WeChat and answered all the questions we had about everything. I told our butler that we would be arriving at 9pm and she arranged for a vehicle to pick us up from the airport. The cost was 100 yuan which is a bit steeper than a Didi but I felt it was well worth it since the drive is more than 30 minutes and we were able to guarantee that all our luggages would fit.
A week before our stay she reached out to us and asked if we needed to book tickets for tianmendong and for zhangjiajie forest. She booked both for us with the times we wanted and said we could pay her once we arrived. I double checked the prices and they were exactly the same as what we would have paid if we booked it ourselves. But with her help everything went very smoothly.
The day before we arrived, the driver called me and confirmed that he would pick us up from the airport. The second our flight arrived, he called and confirmed that he was waiting at the gate. Once we came out, he was standing there with a sign with my name on it. It was all very cute and he parked somewhere convenient for us to get picked up. The drive over was smooth and efficient. Our butler also confirmed that she saved us afternoon tea and would have congee ready for us as well. Service was already excelling beyond control at this point.
Once we arrived at the hotel, we checked in with her on the first floor and she gave us a quick rundown of the facilities and everything. When we arrived in our room, it was clean and the bed were nice and big. I also liked that they use Jo Loves for their toiletries. The afternoon tea and congee came up shortly after we walked in. Our room faced this courtyard that was beautiful. Felt like we were living in a fairytale. I liked that the blinds were automatic which was great. They also have a Xiao Du assistant that can help control blinds, temperature and the TV as well. Love the technology.
My only complaint about this hotel is that it gets a bit hot at night. You need to have the aircon on and the window open in order to be at a decent temperature.
Breakfast was another highlight. The chef who also takes away the dishes, is super friendly and so is the auntie who makes the noodles. He was so nice and even made tomato egg when we requested it. The bread etc. Wasn't that great BUT the Chinese dishes he made were all really good. Theres this pork rib dish he makes that is so good. For all 4 days that we stayed there, the food he made was different.
Another great function they have was the robot delivery service. Yes they delivery food but also they have a QR code with products that they have available for free. For example you could order a feet soaking tub (great for long days) and you could also order face washing clothes, one time use underwear, rain jackets. Basically anything you could think of, they probably have.
The afternoon tea and the congee is available everyday so keep that in mind for days you can't find any decent food outside.
We noticed that they had traditional clothing available and so I asked the butler about it. All you need to do is book a timeslot with them and they have a photographer come in and take photos of you. The photographer in the end ended up taking 120 photos of the 3 of us. She was so professional. She edits around 5 for you and the rest are just raw which is great.
Location wise, this hotel is perfect if you are visiting zhangjiajie forest. The south entrance is literally right there. Like 2 minute walk. It's literally right next to the south exit too. There's a KFC nearby which is great and also a Chagee. If you walk one street down there are tons of eateries.
Overall: this hotel was amazing. Would definitely recommend.
IIts_tashBreakfast was not nice, staff is very friendly and the room had a leaking, the air conditioning was not working properly and the hotel had no gowns.