It was unfortunate our hairdryer in our room exploded noted accident do happen and we have to move room in the middle of the night but we do love the place and the service was friendly and we noted they try to address and resolve our issues immediately. But was not a very pleasant experience that I had to face unfortunately………
I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room.
Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.
Good location but bad service. We arrived 5 mins early for the airport shuttle but the airport shuttle left without us due to delay in checking out in the reception counter as the staff was ignoring us while we were standing in front of the reception counter.
We complained to the reception lady immediately the reception lady was very unhelpful! She asked us to walk to the airport without offering any other solution . Awful and impolite
ผผู้เข้าพักThe hotel is geared towards sustainability, which I love. There is a shared fridge, and pantry where you can store and reheat the food you buy outside. One downside though is that the water is only available at the pantry which means, you always need to go down to Level 2 to grab some water. The room was small but clean. Location-wise, it’s very ideal - there are many restaurants, cafes and convenience store nearby! It is near Victoria Market too!
ผผู้เข้าพักThis is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
ผผู้เข้าพักI recently stayed at Quality Hotel Westmeadows for the second time and once again I wasn't disappointed.
The whole process was seamless, from choosing my standard of room to phoning them on my arrival at Melbourne airport and phoning for their complementary shuttle bus service
I had a 10 minute wait for the nice shuttle bus driver and when you arrive at reception after a 5 minute trip you are greeted by the most friendly team.
My room poolside was absolutely spotless and had everything I needed for the night. It was also very quiet despite being close to a busy road.
I had buffet breakfast which had a good selection plus surprisingly good coffee from a little machine.
I had a very pleasant chat with the lovely lady who runs the buffet.
Just a quick 5 minute walk up the road are a few good eateries and a little further along a couple of fast food places. I really can't fault the place or the staff and confidently recommend it to anyone wanting the convenience of a place to stay close to the airport at a good price.