Like the hotel vibe and friendly staff. Big free parking. Very good and big room. For some more $$$ you can get golf view, otherwise the room will face parking. Did not like the breakfast - a bit overpriced, was charged for small child as well and not that much to eat
This was an h expected surprise as we booked o it 24 hrs before check in. The place was amazingly located basically in the middle of the parklands, how's they get council approval for that?
Breakfast included was awesome as it's a disappearing amenity.
The room is small but it's not a concern as it has great style and didn't feel cramped for a couple.
This will be my future go to place for any future trip.
Beautiful accomodation and scenery. We stayed recently only for one night as we were near by for a friend’s wedding. We would love to come back and utilise the facilities more, especially the golf course!
We also ordered room service, which wasn’t that great. We had burgers (veggie and beef) and were both underwhelmed. I can’t vouch for other choices though!
The included breakfast was delicious.
The location is about 1hour bus ride from the city but it is well connected with public transport. The Westfield mall is great.
Room was very clean but no business table for you to work but there’s ample space to work downstairs. It doesn’t have a direct USB charger.
Staff were overall friendly and professional.
The breakfast was quite good! Their coffee and beers were good.
Gym was sufficiently equip with the equipments.
It has laundry services at an extra charge.
ผผู้เข้าพักThis is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
ผผู้เข้าพักWe initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience.
One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils.
While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over.
His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel.
I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.
SSolomon LoOn 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs!
Another opinion is that gym room facilities are not enough, thanks!