It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
Really enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
Отличный вариант для остановки в Самарканде. До Регистана можно дойти пешком минут за 15-20. В соседнем доме по улице находится кафе, где готовят Самаркандский плов.
Номера просторные, есть спа-зона с небольшим бассейном, хаммамом и сауной. Правда, сауна и хаммам были не сильно прогреты.
AAF2310It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
ผผู้เข้าพักI have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
ผผู้เข้าพักThis is a wonderful small boutique hotel located in a historical ditrict of samarkand (so called ”Russian Samarkand”). major sightseeings are not the next door.. but not far away...
Personnel is very helpful and attentive. Rooms are adequately sized and have almost all the necessary amenities. They serve a plentiful and tasty breakfast buffet(unfortunately, some hot dishes turned out to be cold... hope that was a one-off case).
in general - highly recommended hotel..
ผผู้เข้าพักWe really liked the hotel. It’s new, clean, with nice rooms and a good breakfast. Conveniently close to the airport; it’s better to take a taxi to the main attractions, but everything is within about 10 minutes. The staff are friendly and genuinely try to help the guests.
ผผู้เข้าพักОтличный вариант для остановки в Самарканде. До Регистана можно дойти пешком минут за 15-20. В соседнем доме по улице находится кафе, где готовят Самаркандский плов.
Номера просторные, есть спа-зона с небольшим бассейном, хаммамом и сауной. Правда, сауна и хаммам были не сильно прогреты.