At check-in, there was no front desk staff available, but a cleaning staff member kindly assisted me.
During check-out, I was offered a cup of coffee and a complimentary taxi service, which was very thoughtful.
The location is perfect — Registan Square is just a pleasant walk away.
I would love to come back and stay here again with my friends or family.
Хороший отель ,жили до него в Хилтоне , сам отель ничем не отличается . Чисто , уборка ежедневная , персонал отличный . Из минусов ( останавливались в марте 2026 г ) рядом ничего нет ,совсем ничего, фонтаны не работали , аквапарк , парк развлечений, торговый центр тоже ! Летом , в сезон , наверно было бы прекрасно тут ! Но не в другое время года !
We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best.
The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…
Hotel itself was amazing. Very clean & posh. Breakfast was wide of selections. Swimming pool & spa was fun way to relax.
When we ask, they happily made us late check out. Very grateful! Vey much enjoyed staying.
Only downside was location, although it's close to a park, we found it hard to find yandex. It was quite expensive & took 10-15 mins to arrive. Since we have been using yandex many different cities, this time was the most hassle.