ผผู้เข้าพักNoise from pool was loud - screaming and yelling kids from 3 in the afternoon until 10 at night. Asked for room change but hotel was booked solid. Asked for partial refund but was told third party booked room which was not true. Also hotel put a $250 (double my room rate) hold on my card - for “extras “ that might be charged to my room. Had no notice of this until I checked in! Was told it would be refunded on checkout - also not true
ผผู้เข้าพักPool wasn't open, indoor hot tub not open, breakfast was just ok - nothing with fiber or protein, items around the hotel in disrepair, bathroom light flickered badly. On a positive note, the lady behind the counter was nice and helpful. Booked 2 rooms that ended up being quite far apart but she happily set us up with rooms next to each other.
Price was too high for what you get. Would not stay here again.
ผผู้ใช้ไม่ระบุชื่อA good hotel to stay in offers clean, comfortable rooms, friendly and attentive staff, a convenient location near key attractions or transport, and amenities like free Wi-Fi, breakfast, and parking, all at a fair price—ensuring a relaxing and hassle-free experience whether you're traveling for business or leisure.