โรงแรมที่มีสปาในจังหวัดอิสตันบูล ตุรกี

พอใจมาก ทางโรงแรมก็ส่งไวน์ให้ด้วย โรงแรมสามารถมองเห็นมัสยิดที่สวยที่สุดตรงข้าม การเดินทางที่สมบูรณ์แบบ! ทัศนคติของพนักงานบริการก็ดีมาก แนะนําจริงๆ เกือบจะกลับโรงแรมที่อื่นมาพักที่นี่อีกครั้ง เป็นสถานที่ที่ดีจริงๆ แต่ถ้ามีกระเป๋าเดินทางอาจจะลําบากหน่อยที่จะขึ้นเนิน แต่ฉันพอใจกับบริการการตกแต่งและสุขอนามัยของโรงแรมมาก และราคาก็สูงมาก!

Perfect location for everything we walked everywhere as the main attractions and bazaars were within 5 mins walking. Left was Hagia Sofia. Palace etc, right were bazaars...straight down was the sea. The hotel was lovely, and breakfast had everything I liked and more. The view from the top was amazing; you could see all across Istanbul. Our room was very clean, and we even had soothing music in the bathroom, which was a really nice touch. I gave 4 stars for amenities because although the hotel has a spa, I was really hoping for a hammam experience and unfortunately it was mixed. If they offered an hour or even part of the day for ladies only, this hotel would be an absolute winner. One small downside was that our taxi couldn’t drop us off or pick us up directly outside the hotel, so we had to walk about 3 minutes. That said, the area felt very safe we walked out at 10pm as two women and felt completely comfortable. There’s even a police station right opposite the hotel! Overall, a great stay and I’d definitely recommend it.

My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim . Thank you, Double Tree Regards Akif

The hotel has an incredibly convenient location: the tram stop is just a three-minute walk away, the metro is also nearby, and the ferry terminals are about ten minutes away. Everything you might need is close by, including currency exchange offices with good rates, sweet shops, restaurants, and major attractions. The hotel itself and our room were excellent. The interior was pleasant, clean, and modern, and there was enough space for two people. The room was cleaned every day, and the service and staff were great. The Wi-Fi signal was strong and reliable. Our room was on the third floor and overlooked a lovely little street. There is a mosque nearby, so the call to prayer can be heard quite loudly—something to keep in mind. A buffet breakfast is available and can be paid for at the hotel. The food was fresh and tasty, with a good selection. However, you can also find breakfast for about half the price at cafés near the hotel :) The only downside was the swimming pool. The pool itself was nice, although not very large. However, wearing a swimming cap is mandatory :( You can buy one at the hotel for €5, but swimming in one is not particularly comfortable. The hotel also has a rooftop terrace with a restaurant. The views of the city and the Bosphorus are fantastic, but unfortunately, we didn’t get a chance to try the food, as the kitchen doesn’t open until 6 p.m. The hotel has entrances from two different streets, which is very convenient. It is also split between two buildings located right next to each other, so don’t get confused :) I would definitely stay at this hotel again on my next visit :)

หลังจากกลับจากปามุคคาเล เราพักที่อิสตันบูลสามคืน โดยเลือกโรงแรมนี้ในย่านเมืองเก่า ล็อบบี้ซึ่งสามารถเข้าถึงได้ด้วยบันได ให้ความรู้สึกถึงความโอ่อ่าและหรูหราในอดีต แม้สิ่งอำนวยความสะดวกจะเก่าแต่ก็ใช้งานได้ดี ห้องพักมีขนาดเล็กแต่สะดวกสบาย และเตียงแม้จะไม่กว้างแต่ก็น่าพึงพอใจ อาหารเช้ามีให้เลือกหลากหลายและครบครัน ตั้งอยู่ในย่านเมืองเก่า ซึ่งเป็นแหล่งท่องเที่ยวสำคัญ ไม่ไกลจากสถานีรถไฟใต้ดินและอยู่ติดกับรถไฟฟ้ารางเบา ทำให้สะดวกมากสำหรับนักเดินทางอิสระอย่างเรา ที่สำคัญที่สุดคือพนักงานโรงแรมให้ความอบอุ่นและเป็นมิตรอย่างเหลือเชื่อ เราขอขอบคุณบุคคลต่อไปนี้เป็นพิเศษที่ให้ความช่วยเหลือเรา: สุภาพบุรุษที่นำกระเป๋าสัมภาระของเรามาที่ห้องพักเวลา 10:30 น. ของวันที่ 17, รูโม หญิงสาวที่ให้บริการอย่างอบอุ่นและเอาใจใส่ในห้องอาหาร, มายา ผู้ดูแลห้อง 4220 ของเราให้สะอาดและสะดวกสบายทุกวัน และพนักงานหญิงประจำล็อบบี้คาเฟ่ที่กรุณาถ่ายรูปให้เรา พวกคุณทุกคนช่วยเติมเต็มเสน่ห์ให้กับโรงแรมเก่าแห่งนี้ได้อย่างแท้จริง และเราขอแสดงความขอบคุณอย่างจริงใจ!

I have stayed at The Ritz-Carlton Istanbul before, in 2017 and 2018, and unfortunately my recent stay was very different from those previous experiences. The hotel itself has changed noticeably. The lobby used to feel much bigger, and now it feels smaller, with shops added that weren’t there before. While the hotel still offers good dining options—including Nobu, an Italian restaurant, and a well-known Turkish restaurant—Nobu in particular feels small compared to other locations worldwide. We stayed during the New Year and winter season, and the hotel felt lacking in festive spirit. The decorations were very minimal: mainly an outdoor Christmas tree and a YSL light tree inside, with only basic décor scattered around. Compared to other hotels we stayed in during the same period, it did not feel festive or atmospheric at all. If you are looking for a strong holiday or seasonal theme, this hotel may not meet that expectation. This is purely based on the overall look and feeling. Upon arrival, no welcome drinks were offered, which was surprising for a Ritz-Carlton. We noticed other guests receiving welcome drinks while we did not. The check-in area is quite small and not suitable for handling large families or groups. There is also no proper waiting area, except for two chairs near the entrance. At check-in, we were informed that our three rooms were on different floors (2, 3, and 10), which was shocking since we had requested connected rooms or at least rooms close to each other. The rooms themselves varied greatly: • The 2nd-floor room had a terrace but was not family-friendly at all. When exiting the elevator, the area felt very dark due to the wallpaper colors, which my children described as “creepy.” • The 3rd-floor room was slightly better, but the window faced a plant wall, making it feel like a basement room. • The 10th-floor room had a partial Bosphorus view and was by far the best room of the three. Because of these issues, I contacted Trip customer service, and I would like to sincerely thank Maxence Cui for the hard work, patience, and dedication shown while assisting us. Maxence truly tried everything possible to help us in a very stressful situation, and their efforts did not go unnoticed. I could see that the Ritz-Carlton management was actively involved in the discussion. Eventually, Mr. Mohammed, the hotel manager, stepped in and handled the situation with kindness and professionalism. He made us feel welcome, encouraged us to stay, and offered to move the other two rooms to the same floor, which greatly improved our experience. Many thanks to him as well. After the room change, we were finally together as a family, with partial sea views and garden views. The room service food was excellent, which was one of the highlights of our stay. Overall, this stay was not the Ritz-Carlton experience we are used to from other locations around the world. While the situation improved thanks to the efforts of both Maxence Cui and Mr. Mohammed, it still did not fully meet our expectations. It was okay, but not the memorable luxury experience we associate with the Ritz-Carlton brand.

โรงแรมสวยและสะอาด พนักงานเป็นกันเองและช่วยเหลือดีมากเมื่อเช็คอิน สิ่งที่ฉันไม่ชอบเกี่ยวกับโรงแรม : - ห้องของเราไม่เคยทําความสะอาด เราจะออกไปทั้งวันและกลับมาหาอาหารเย็นเมื่อคืน - มีแมวอยู่ทั่วโรงแรม ข้างใน , ทุกที่ ล็อบบี้ ร้านอาหาร สระว่ายน้ํา เหมือนการช่วยเหลือแมวหรือ RSPCA - พนักงานไม่มีภาษาอังกฤษแม้แต่ภาษาอังกฤษขั้นพื้นฐาน - พนักงานร้านอาหารแย่ลงเนื่องจากการสื่อสารที่แตกสลาย คําสั่งรูมเซอร์วิสบางครั้งก็ผิด มีบริการรูมเซอร์วิสตลอดเวลาเพราะทั้งสถานที่มีแมว - ที่ตั้งคือฆาตกร - อยู่ไกลจากสถานที่ท่องเที่ยว แหล่งช้อปปิ้ง หรือประสบการณ์ตุรกี ฉันขอแนะนําความงาม - มันดูสวยงามทางเข้าและล็อบบี้น่าทึ่งยกเว้นแมวพื้นที่สระว่ายน้ําดีมากห้องพักสะอาดและกว้างขวาง อย่าไปที่นั่นสําหรับวันหยุดและการสํารวจตุรกี

ทําเลสะดวก พนักงานก็ช่วยเหลือดี

The hotel is decent, though I’d say it’s a 3-star property rather than a 5-star one. I wouldn't recommend the breakfast at all. The rooms are spacious; we booked a family suite and were told it included two large beds and two small ones, but we were disappointed to find only one large bed and two small ones. As for the reception staff, some were helpful while others were not—they lacked a friendly demeanor.

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.