"Overall, very pleased with the services provided by the wonderful set of crew from front desk to housekeeping and restaurant service crew. Good breakfast and gym. However as there are construction around the hotel vicinity, the room and common area are a bit dusty. One more important note as due to global warming, the rooms are a bit stuffy and poorly ventilated during summer. Windows cannot be opened. It would be nice that the aircon mode is in service during this period "
ผผู้เข้าพักWe arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress
which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu
board was still at the entrance door to the restaurant.
We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday.
The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests.
In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg.
Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.
LLKGPThe hotel’s location is excellent — just a short walk from the central station, which made getting around very convenient. However, I was disappointed by a few aspects of the stay. The hotel provides grey towels, which I found unappealing; white towels generally give a better sense of cleanliness. Breakfast was adequate, though some of the fruit offered was of poor quality.
I also had concerns about the room’s cleanliness. After our first night, it didn’t seem like the room had been thoroughly cleaned — the drinking glasses we had used weren’t replaced, and some visible stains we had accidentally made were not wiped down. Additionally, the iron in the room tripped the power on both occasions we tried to use it, which was quite frustrating.
The refrigerator in our room wasn’t working properly, so the drinks we stored inside remained warm. I also found the 11:00 a.m. checkout time to be inconvenient, as a later checkout would have allowed for a more relaxed departure.
MMay ChunOverall, very pleased with the services provided by the wonderful set of crew from front desk to housekeeping and restaurant service crew. Good breakfast and gym. However as there are construction around the hotel vicinity, the room and common area are a bit dusty. One more important note as due to global warming, the rooms are a bit stuffy and poorly ventilated during summer. Windows cannot be opened. It would be nice that the aircon mode is in service during this period
ผผู้เข้าพักAmazing hotel, the room was lovely with great decor. The most comfiest bed I’ve ever stayed in, Spa was absolutely worth the hype clean and the food portion was extremely filling and breakfast options were great too.