This was an ok place. Very nice staff. But the room was iffy. The toilet was about 24inches high…..too low for seniors. Beds were pretty nice. The TV was the worst ever….virtually no channels at all. No sports, no networks, no nothing. I would not choose this again just on the TV.
Location was perfect for us with quick access to Yale University and its nearby restaurants and shopping areas. Housekeeping services are minimum (just refills of amenities, exchange of towels, and garbage emptying) which fit us perfectly.
Only downside is no restaurant but considering the location it was no problem - plus there is a lobby shop for those “emergencies” when you don’t want to walk anywhere.
All staff were very kind and service minded.
A quirky University themed hotel at the site of New Haven heritage hotel - Hotel Duncan. Location is brilliant, right beside Yale and close to New Haven Green. Rooms were small compared to the charges. Overall a pleasant stay. Thank you
Good place to book for a hotel to and from the ******. But I would not personally book again. Asked for two extra towels, only accommodated one, the king size room doesn’t feel like one due to the layout and bathroom is incredibly small that you could barely shut the door comfortably.
This hotel is in immediate need of reinvestment. It was built in the 50's and it looks like in the rooms that was the last time any money was spent. You have a small in the window air conditioner unit. The two night stand lights did not work. The safe did not work. The hair dryer did not work but the front desk provided a new one. The bathroom sink was stained or dirty. To flush the toilet you have to stand there and hold the flipper down until the toilet completes flushing. The ironing board had been bent at some time in its history so it sloped down went set up. There was no elevator so you carry your belongings up an old metal outside staircase to the second floor.
This hotel is in an excellent location and the exterior looks wonderful. But I would recommend that you stay elesewhere.
ผผู้เข้าพักThis hotel is in immediate need of reinvestment. It was built in the 50's and it looks like in the rooms that was the last time any money was spent. You have a small in the window air conditioner unit. The two night stand lights did not work. The safe did not work. The hair dryer did not work but the front desk provided a new one. The bathroom sink was stained or dirty. To flush the toilet you have to stand there and hold the flipper down until the toilet completes flushing. The ironing board had been bent at some time in its history so it sloped down went set up. There was no elevator so you carry your belongings up an old metal outside staircase to the second floor.
This hotel is in an excellent location and the exterior looks wonderful. But I would recommend that you stay elesewhere.
ผผู้เข้าพักThis hotel is really nice and clean. Its design is wonderful. The hotel service team is really nice and friendly. Also, if you arrive at the Train station, you could call their free shuttle service (it is operated by 15:00). The hotel lounge is wide and very cozy. We regret staying only one night at the New Heaven. It is really a recommendable hotel!!!!!!!!!!!!!!!!!!!!!!
The room is also awesome. You can enjoy the harbor view in your cozy room!!! If I return to travel New Heaven, I will definitely choose this hotel.