ผผู้เข้าพักThis hotel is in immediate need of reinvestment. It was built in the 50's and it looks like in the rooms that was the last time any money was spent. You have a small in the window air conditioner unit. The two night stand lights did not work. The safe did not work. The hair dryer did not work but the front desk provided a new one. The bathroom sink was stained or dirty. To flush the toilet you have to stand there and hold the flipper down until the toilet completes flushing. The ironing board had been bent at some time in its history so it sloped down went set up. There was no elevator so you carry your belongings up an old metal outside staircase to the second floor.
This hotel is in an excellent location and the exterior looks wonderful. But I would recommend that you stay elesewhere.
ผผู้เข้าพักWe went to vist Yale and it was a 5 min walk to the Visitor´s Office at 149 Elm St.
Lost of coffee shops and restaurants close by. The hotel has a Strabucks and free parking.
ผผู้เข้าพักI loved the scenery. It was a lovely location and the house-in-the-woods character was well developed from the outside. I didn't feel the interiors were up to par though. I was staying in sunnyside which was a gorgeous house with a very rustic feel but the interiors felt very stuffy and dated. The staff, though friendly, could have been a bit more welcoming especially since it takes a long journey to get to that hotel. I don't feel the ammenities of the location, such as for example the breakfast situation or where we have access to (e.g. for a swim) were explained and there was little of it in the room itself.
It is a stunning venue though. they have much more they can do with it!
ผผู้เข้าพักThis hotel is really nice and clean. Its design is wonderful. The hotel service team is really nice and friendly. Also, if you arrive at the Train station, you could call their free shuttle service (it is operated by 15:00). The hotel lounge is wide and very cozy. We regret staying only one night at the New Heaven. It is really a recommendable hotel!!!!!!!!!!!!!!!!!!!!!!
The room is also awesome. You can enjoy the harbor view in your cozy room!!! If I return to travel New Heaven, I will definitely choose this hotel.