A 5 star service , most specially the receptionist were very accommodating and make our stay smooth. Convenient to Robinson’s mall , Starbucks and some restaurants just walking distance from the property.
This hotel is in an excellent location, right next to the airport, which makes it incredibly convenient for travelers. They offer a free shuttle to the airport, which was very helpful. The breakfast was also decent, with enough variety to start the day well.
Although my check-in experience wasn’t perfect, the staff handled it as best they could. My room wasn’t ready when I arrived, and since the hotel was fully booked, I didn’t get the twin room I had reserved. However, they were quick to accommodate my family by adding an extra bed for the kids, which made the situation more manageable.
Overall, the location, amenities, and helpful staff make this hotel a solid choice for airport travelers. With a little improvement in managing bookings, it would be even better.
AAizzyCleHad a great experience in Astoria. Was welcomed by their friendly and helpful staff. Everyone greets you with a smile and everyone is willing to help may it be with queries or directions and even with taking your great photos in the resort. The rooms were clean, and homey. Rooms are equipped with microwaves and table wares for when you order room service. The resort has great amenities and you will not get bored with activities you can do during your stay. Their breakfast buffet is something we look forward to every morning. They serve delicious and freshly cooked food. They have fast and reliable WiFi for those who work on the go. It was a stay I would remember and recommend all the time.
ผผู้เข้าพักMantiloc resort is a paradise. If you are looking for a relaxing time in a unique spot this place is for you. The staff are so kind and helpful, they make it an amazing stay. The half day boat trip is also well worth it and one of the best parts of our trip.
The menu could do with being expanded, with more vegetarian and vegan options. Also a barista coffee option would make it perfect., though a nespresso machine was a available upon request
MMarshieGot it! Here’s your revised review, keeping the original friendly tone while clarifying the tour offerings and distance to attractions like Honda Bay and the Underground River:
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**A Perfect Tropical Escape – Carpe Diem Villas Exceeded Expectations!**
From the moment we arrived at Carpe Diem Villas, we were treated like VIPs! The staff welcomed us with refreshing drinks and big smiles, instantly setting the tone for a relaxing and memorable stay. The check-in process was smooth, and we immediately felt at home in this beautiful, tranquil retreat.
Our villa was spacious, impeccably clean, and beautifully designed—combining modern comforts with a cozy tropical vibe. The bed was incredibly comfortable, and we loved having a private balcony where we could unwind with a cup of coffee in the mornings or a glass of wine in the evenings. The pool area was another highlight—serene, well-maintained, and perfect for lounging under the Palawan sun.
While the villa is located in Puerto Princesa city (not near far-flung attractions like the Underground River or Honda Bay), the hotel made exploring easy by offering convenient tours to these must-see spots - from city tours to island-hopping adventures, ensuring that we can experience the best of Palawan without the stress of planning. Their recommendations for local restaurants and hidden gems were also spot-on!
What truly stood out was the exceptional service. The staff went above and beyond—always attentive, friendly, and ready to help with anything we needed. Their warmth and professionalism made our stay feel extra special.
If you’re looking for a peaceful, well-appointed retreat with outstanding service and easy access to tours (even to faraway attractions!), Carpe Diem Villas is the perfect choice.
AanjmonsantoWe recently stayed at this resort hotel and overall had a pleasant experience. The staff were very friendly and accommodating, and the amenities—from the pool to the common areas—were impressive and well-maintained.
However, we were quite disappointed to return to our room after housekeeping had been in, only to find the door left open. This raised serious concerns about security and left us feeling uneasy. Thankfully, nothing was missing, but it’s something management should seriously look into.
Also, while the breakfast buffet was decent, the variety was limited. For a resort of this caliber, we expected more options to choose from.
In summary, it’s a nice place with great staff and facilities, but there’s definitely room for improvement when it comes to security and food offerings.
XXiaLinCharleneWe have mixed feelings about our time at this hotel. The location is excellent with a beautiful swimming beach on your door step and breathtaking sunset views. It is worth informing the hotel before your arrival to arrange assistance especially if you have heavy luggage, as the hotel does not clearly indicate how to be accessed from the road and thus most guests access the hotel form the beach. This could mean a long walk along the sand. For backpackers this won't be a problem, but families or those who don't travel light will find this to be an inconvenience. We booked a sea view room with a double bed. We were given twin beds as no double beds were available, despite our booking being made 5 months in advance. They offered to move us into the correct room after two nights but informed us that there won't be any wifi available in the new room so we ended up staying in our original room. These are small problems, but it is worth noting as the staff did not handle the situation with the professionalism we are used to receiving from other hotels. The rooms are also only cleaned every second day. The breakfast was ice cold everyday and the worst out of all the hotel breakfasts we had during our stay in the Philippines. Still, the location of this hotel is ideal for spending days on the beach and the zip line is practically above the hotel so it could be worth staying here and having meals at one of the hotels next door. We can confidently say that we ate the best pizza next door.