It was great to have a such nice hotel in the colimbo, room condition and design is awesome and all staff are really kind. Especially, I would like to point that the rooftop pool is extraordinary beautiful. I can say that having time ar rooftop pool is must thing to do in colombo.
Hotel is in good location, nice amenities and very clean.
Booked with breakfast and dinner 4nights. Both ok not a Shangri la standard, menu almost everyday the same. Drinks not included in dinner buffet, you have to pay for it.
Has a mall access in the lobby. If your gonna book the hotel, just book the room, have a plenty choices of food in the mall. Cheaper and has a wide variety of cuisines.
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
I upgraded to the Deluxe suite, which was very clean and spacious, making it ideal for a couple or more than one person. The staff, as always, was friendly, providing helpful information, and the breakfast was enjoyable. The only downside was that, because I stayed in a balcony room, the black birds living on the beach were somewhat annoying 😂. Otherwise, everything was fine.
Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help.
Breakfast spread is amazing. Everything is worth trying.
I stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience.
I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep.
Отель нам понравился, все как было заявлено владельцем отеля. На рецепшене нас встречала очень симпатичная и улыбчивая девушка Джесс, очень быстро заселили в номер, завтраки были континентальные на наш выбор, вкусные, но кофе растворимый. Бассейн хороший, средних размеров, мы часто в нем купались. До моря идти минут 7, море в ноябре с волнами и грязноватое, пляж тоже не очень чистый, много местных жителей и индусов. В общем отель очень хороший, его используют для отдыха после долгого перелёта.
My room was pleasant. It was a reasonable size, with a comfortable bed. The foyer and seating areas always seemed crowded. The only place to relax was at the pool.
Pedestrian access to the hotel is problematic. It is surrounded by busy roads and crossing them is not for the faint hearted.
ยอดเยี่ยม
127 รีวิว
9.3/10
ราคาเริ่มต้น
SEK 713
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสปาในจังหวัดภาคตะวันตก
รีวิวล่าสุดสำหรับโรงแรมในจังหวัดภาคตะวันตก
ดูทั้งหมด
8.4/10
ดีมาก
ผผู้เข้าพักОтлично отель, нужно было переновать перед вылетом. Рядом с аэропорта и главный для нас плюс это наличие теннисного корта, хотя мы думали что это входит в стоимость проживания, а оказалось нужно платить отдельно. Нас не смутило.
Хороший чистый бассейн, красивая территория
RRoland CoelhoBooked 2 Rooms requested connecting but hey had no availability on the day
Service was excellent you can request a car to drop you at one of these groups nearby ******* were good
Watch out for the door man he will offer youRs 10k playing credit at one of these ******* we did not find the offer worth it highly recommend Balies ****** much better
RRomalee RoweI upgraded to the Deluxe suite, which was very clean and spacious, making it ideal for a couple or more than one person. The staff, as always, was friendly, providing helpful information, and the breakfast was enjoyable. The only downside was that, because I stayed in a balcony room, the black birds living on the beach were somewhat annoying 😂. Otherwise, everything was fine.
IIan LagacLocation is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo.
IIM HYEOKIt was great to have a such nice hotel in the colimbo, room condition and design is awesome and all staff are really kind. Especially, I would like to point that the rooftop pool is extraordinary beautiful. I can say that having time ar rooftop pool is must thing to do in colombo.
ผผู้เข้าพักI had an absolutely wonderful stay and felt truly taken care of from the moment I arrived until I left. Every request was handled with genuine care and professionalism, and the level of hospitality clearly shows that customer satisfaction comes first.
A very special thank you to Mr Gajan from the Bell Service. He kindly accompanied me during check out and patiently waited with me for quite some time until my taxi arrived. His warmth, attentiveness and dedication made a lasting impression on me and truly represent outstanding service.
The in room dining was also excellent and of very high quality. Unfortunately I caught a cold during my stay and could not explore everything, but I will definitely come back.
A true five star experience. Highly recommended.
TTravel BearI recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist.
First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver.
However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours.
There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt.
Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM.
The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.