It’s a beautiful place to stay with decent amenities. But do note, there’s only one bus line to get there, so it’s not convenient unless you are driving. Resort is cleaned daily. Self-check in was a little confusing, as there is no staff manning the area at night. But staff was very responsive by email. There was a group of travellers who were very noisy (shouting across the house) and did not use the onsen in the proper way, making it dirty.
AADOPTfamilyExcellent. Will definitely stay when returning again. Delicious dinner and breakfast with attentive service. Great experience overall. Hotel was comfortably warm despite snowing during our stay. The staff even cleared the snow on our car in the morning before we left. Very thoughtful. Thanks to all the staff for wonderful stay.