โรงแรมที่มีสปาในเมอร์ซีย์ไซด์ สหราชอาณาจักร

รูปภาพกับข้อความไม่ตรงกัน. ห้องคลาสสิกดับเบิลในภาพมีหน้าต่างบานใหญ่ แต่เมื่อฉันมาถึงโรงแรม ฉันได้รับแจ้งว่าห้องคลาสสิกดับเบิลอยู่ใต้ดินชั้นหนึ่งและมีเพียงหน้าต่างมืดๆ เล็กๆ หนึ่งบาน ฉันไปที่เว็บไซต์อย่างเป็นทางการของโรงแรมเพื่อยืนยันอีกครั้งว่าห้องดับเบิลคลาสสิกนั้นเป็นห้องที่ชั้นใต้ดิน และรูปภาพก็ทำให้เข้าใจผิดอย่างเห็นได้ชัด ถ้ารูปถูกต้องผมจะเห็นว่าเป็นหน้าต่างเล็กมาก ฉันสามารถเพิกเฉยต่อเรื่องนี้ได้อย่างสิ้นเชิงและใช้เงินมากขึ้นเพื่อใช้ชีวิตที่ดีกว่า และเนื่องจากเป็นการสั่งซื้อล่วงหน้าจากบุคคลที่สาม ฉันจึงไม่สามารถไปที่ร้านเพื่อชดเชยส่วนต่างราคาและอัปเกรดได้ อึ้งไปเลย 🙄

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Great hotel, perfect locations, very central, spa was lovely would definitely stay again

การเข้าพักทั้งหมดนั้นยอดเยี่ยมมาก: พนักงานเอาใจใส่ อาหารน่ารัก และห้องพักก็ยอดเยี่ยม!

A Memorable Birthday Celebration Rating: ★★★★★★★★★★ I celebrated my birthday at the Titanic Hotel , and it was truly an unforgettable experience. The outstanding service, coupled with thoughtful touches like a birthday card and complimentary chocolates, made my day truly special. The luxurious room provided a comfortable and elegant space to relax and enjoy my stay. What's more, the hotel's spa is undoubtedly one of the best I've ever visited. The attention to detail and quality of treatments were second to none. The view from my room was breathtaking, overlooking the water and offering a glimpse of the hotel's beautiful luxury apartments. I highly recommend this exceptional hotel for any occasion, as it offers an unparalleled experience that goes above and beyond expectations.

Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.