ผผู้เข้าพักWe stayed here for 2 comfortable nights. Their staffs service are awesome, friendly and helpful. Especially Ms Yumiko service is always smiling, approachable, helpful and kind, who served us 2 nights for our meals with compassion. Room was comfortable with delicious authentic Japanese meals send our room. Onsen hot bath was clean with nice mountain view. Highly recommended to stay in this Onsen Inn. Very quiet, peaceful and calm place to rest 👍🏻
ผผู้เข้าพักThe staff were nice and helpful. The public bath was good with wonderful scenery and environment. Food was not that impressive but up to stand. The tel number shown on the website was found outdated. Better have it updated so that the travellers can call the resort direct to book free shuttle transfer from Karuizawa Station.
ผผู้เข้าพักWonderful room, service, and overall experience. The room was equipped with a gas heater that quickly warmed the room up despite the January cold. There were also cups, a tea pot, satchels of green tea, and an electric kettle to prepare tea in the room. The onsen bath was very hot and wonderful and the futon and pillows were comfortable. 5/5 experience!