ผผู้เข้าพักUnfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay.
Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier.
Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here.
For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience.
The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.
โรงแรมใน Ancient City Tourist Cultural Area, ต้าถง
ราคาต่อคืนเริ่มต้น:JPY 3,373
9.6/10
ดีเลิศ
KKai Z.We had a wonderful stay at this charming place located right in the heart of the ancient town. The large, beautiful courtyard provided a beautiful scene and the pick-up and drop-off service was really convenient. The staff were exceptionally friendly, and we were even given a lovely farewell gift. The flexibility of being able to leave a day earlier to visit another city was also thankfully no problem.
While the buildings are historic and full of character, it does come with the challenge of less soundproofing in the rooms, which led to some noises like talking at night. However, this is entirely understandable given the age and historic value of the building. Overall, it was a great experience.