This is a superlative hotel and it’s very sophisticated. The staff is super nice and exemplifies Guizhou hospitality. The staff went out of their way for me and I even got some fruit and a free bottle of wine and given that business was slow. I got a free upgrade very very happy with the room and my experience here. The location is excellent in the views are sublime! The Pagoda / pavilion or illuminated at night. There are many things to do right there and you do not need ridesharing or taxi or anything. I definitely will go back here next time. I am in Guiyang! This is not a superfluous review. I really feel that I lucked out with this hotel and it was more of a luxury experience than a mere hotel stay.
SShadow31Very bad experience. Would not recommend.
Right from the moment we arrived, it was disappointing. We had a lot of luggage since we were traveling from Nanning, and there was no one to receive us or guide us — just a dark alley with no staff in sight. We had to call the number listed, and even then, the person on the call had no idea where we were supposed to check in. After some confusion, we had to walk around 200 meters to a completely different hotel’s service center just to check in. Even there, the service was terrible — the staff were casually chatting on WeChat and clearly had no clue what they were doing. We waited nearly 30 minutes before they finally said we should go to another hotel nearby. They gave us a room card and we moved all our luggage there, only to get a call saying the room was already booked for the next day — so we had to move again. Thankfully, we hadn’t unpacked yet, but it was still exhausting and unacceptable. Even basic things like water bottles weren’t available — we were told they would send a message in a WeChat group and they would deliver it to the room later. Seriously? Overall, the experience was chaotic, unprofessional, and stressful. The only positive part was the security staff — they were actually helpful and polite. Everything else? Not worth it.
Chinese version for locals -
整体体验非常差。我们带着很多行李到达时,居然没有任何人接待我们。该家酒店不接受办理入住,办理入住非常混乱,我们还得走到另一家酒店的服务台,等了30分钟,工作人员却不知道该怎么操作。后来我们被安排到另一家酒店的房间,结果又打电话来说那个房间已经被别人预订了,还得再换一次。连瓶装水都没有,要在微信群里发消息才会送来。唯一好的地方就是保安很热心。不推荐入住。整体体验非常差一个度假村行的酒店管理却做得如此之差,不知道是怎么经营下来的。
ผผู้เข้าพัก🌿 Great Emotional Value, Though Some Details Need Improvement
I recently stayed at La Mere Ancienne in Guiyang. Overall, it was a warm experience, but there were some ups and downs.
The Highlights:
The ”Emotional Value” here is excellent. The nine-grid breakfast was both beautiful and delicious, especially the authentic beef rice noodles. Since it wasn't crowded, the waiter spent a lot of time chatting with the elderly members of our family, sharing many interesting fun facts, which made them very happy. We also received a beautiful tie-dye silk scarf as a parting gift. Later on, the staff was patient enough to upgrade our room, and the Yao herbal bath was perfect for removing all our fatigue.
The Downsides:
However, the check-in process left something to be desired. Although the room features a private herbal bath, the staff didn't proactively offer or deliver the herbs until we asked. Additionally, we were told that the afternoon snacks were already sold out when we arrived.
Summary: While the initial service was a bit passive, the subsequent hospitality and the unique atmosphere made up for it. A solid choice, but I hope they can improve their proactiveness during check-in!
AAlmaty AppleGreat location right next to the viewing platform, so it’s very easy to find the accommodation. You will need to take 2 buses - first from the ticketing office to a main station then transfer to a buggy, which alights just outside the accommodation. However, to visit the old street (where many of the shops are), you will need to take the buggy but it is just a short 5 mins ride. There are restaurants and some shops nearby. Room is very clean and beautiful. Service staff were helpful and helped with searching transport direction to another attraction.