The hotel was fantastic
Trip .Com is a SCAM I tried to cancel my reservation but the number to call is not in service. The Hotel staff says they have nothing but problems with this online platform.
NEVER will I recomend trip.com
Good location, family friendly.
Free parking, including two spots for electric charging.
Staff seemed friendly, free breakfast
Workout room and pool with waterslide included
Room was clean, but a little bit drab and dark
Water was slow to drain out of pur bathtub shower drain.
ผผู้เข้าพักNice property. Very ridge on early and late check-in and check out. Check on time is 1:00 and it is an extra $50 to check in early. Check-out time is 11:00 and can be extended to noon without a fee but beyond that it is $50. Breakfast is a little bit light with no hot foods.
Great pool and water slide along with a hot tub. I had a suite, and room size was good, almost a mini condominium.
JJanineLBWe visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous.
However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly.
Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.
MMikki LizFirs of all, the receptionist was very friendly and had a big smile on her face during both check-in and check-out (it was the same lady), warm and nice lobby.
Second, the room was smaller than I expected, smaller than what the website showed but it was clean.
Third, when I arrived it was almost impossible to find a parking spot (see pic 4) because there were several hotels in the same area. I had to wait in my car for about 20 minutes until someone finally left so I could park and check in.
Fourth, hotel parking is quite expensive $34 per night for self-parking and $39 for valet. The underground parking lot is right next to the garbage room (see pic 5) which was disgusting and horrible. I also saw two guys working in the parking area and they seemed really unfriendly. If they ever film another Conjuring series this could be a perfect location.
To be fair, I did notice that several other 4 star hotels in Whistler have similar parking conditions: dark, old and dirty.
Fifth, it was a bit cold at night and I tried to adjust the room temperature but it didn’t work. I mentioned this to the lady when I checked out.
If you asked me if I would stay there again, probably NOT. The price is okay for the room and the location is very convenient there’s an Old Spaghetti Factory inside the hotel and several bars, restaurants and shops are just 5–10 minutes away on foot.
FFaraad KhanThis hotel is huge and spacious. The suite had all amenities including a full kitchen and kitchenettes. It even had a comfy balcony and a cozy fire place. My kids loved the queen size sofa bed and the 42 inches flat screen TV. The washroom and bath were spacious and included shampoo, conditioner and body wash and enough towels. The king bed was in a separate room for privacy and this was one of the most comfortable bed I have ever slept on. The reception area is huge and all the different levels has restaurants and there was a heated pool. The hotel is located like 5 minutes from a grocery store, which was convenient and they had valet parking for
just a few extra dollars. Right up the street had tje gondola and Whistler village centre, which we walked even though we had our own vehicle. Overall, I would stay here again and I highly recommend this accommodation. The check in and check out process was smooth and the reception was polite and kind. We were actually given a welcome card along with chocolates, cookies and ice cream pkus bottled water ☺️ PS: My 70 year old mom went to the on site spa and had her first full body massage, she loved it!
ผผู้ใช้ไม่ระบุชื่อOak Bay Beach Hotel is an excellent place to stay. The hotel is very clean and well maintained, which made the experience comfortable and relaxing. The staff are friendly, professional, and always willing to help, making us feel genuinely welcomed throughout our stay. Overall, the high standard of hygiene and the great service really stood out.