It was very clean, the view was nice and I love to come back because it ticket all the boxes that I want.only thing was to pay for the parking which it should be free
Great location, easy to walk the city, close to train stations, fast wi-fi, clean. I had 1-bedroom apartments on the 20th floor. Stuff is friendly. Please note that there are construction works, sometimes even at night. But when you walk the sights whole day it’s not a big problem. At night here is a good soundproofing. Definitely can advise these apartments!
We stayed at the Hilton Surfers Paradise for our anniversary and it was also our first time at the Gold Coast. The staff on reception were so bubbly and lovely and kind. Checking in early was no problem and they also sent us a bottle of bubbles to our room. The King Deluxe room was spacious and had a coffee machine, big TV as well as a beautiful balcony and sea view.
The negatives were that there was a strong cleaning smell in our room and the smart tv didn’t connect to the internet. We didn’t really mind either of these though as we were only staying 2 nights. Would also be quite loud if staying on a lower floor but, again, this didn’t bother us as we were fully aware of the location.
The highlight for us was the view, the comfy bed and the really exceptional staff/customer service.
Thank you!
Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.
ผผู้เข้าพักSurfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.
ผผู้ใช้ไม่ระบุชื่อI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
ผผู้เข้าพักA totally perfect stay, from the moment of checking in to the day of returning home. Nice room, nice people, nice restaurants… just everything so great!!
ผผู้เข้าพักRoom is very big and with a open kitchen. The room and facility is very new. The hotel staffs are also very friendly and responsive. The location is also very good and just next to the beach. There is also 5mins walk from the tram station. Overall I have a very nice and relaxing stay here, and I will visit the hotel again.
ผผู้เข้าพักI recently stayed at a hotel in Gold Coast and had a mostly positive experience. The staff were incredibly nice and super friendly, always ready to assist with a smile. The room facilities were great, and the large room provided a comfy atmosphere that made it easy to relax. Plus, the location was ideal—just a short walk to the beach and the tram station, with a supermarket nearby for convenience.
However, I did encounter a disappointing issue: we saw a cockroach in our room. While this was unfortunate, it didn't overshadow the overall comfort and amenities of our stay. With a little more attention to cleanliness, this hotel could be an excellent choice for future visitors.