โรงแรมที่มีสปาในควีนส์แลนด์ ออสเตรเลีย

Breakfast buffet was really well presented. Waiting in line for toast a little inconvenient - too cramped, by the time the toast arrives, the rest of the breakfast is cold. Food was good. Room was clean and well presented, but bathroom tapware needs attention - they were so tightly closed because they drip constantly otherwise - made it so hard to open (especially for someone with arthritis) Shampoo dispenser did not work - not sure if empty or just faulty. Good location and overall a nice stay.

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

ทําเลที่ตั้งดีมากและที่จอดรถสะดวก มีระบบควบคุมการเข้าออกที่ทางเข้าล็อบบี้ และยังมีระบบควบคุมการเข้าออกในห้องอีกด้วย จองห้องวิวแม่น้ําและสระว่ายน้ําก็ดี ที่แนะนํา.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

พนักงานช่วยยกกระเป๋าไปที่ห้องเป็นเรื่องที่ดีมาก แต่ในห้องไม่มีน้ำดื่ม รถรางหน้าโรงแรมซ่อมอยู่เลยต้องเดินอ้อมไกลมากจนเหนื่อย หมอนในโรงแรมก็นิ่มเกินไปจนไม่สบายตัว วันหนึ่งเพื่อนไปโทรศัพท์ที่ชั้นสระว่ายน้ำแล้วถูกล็อกไว้ข้างใน ไม่มีใครมาตรวจเลยออกไม่ได้ โชคดีที่พกโทรศัพท์ไปด้วย ไม่งั้นไม่กล้าคิดเลยว่าจะเกิดอะไรขึ้น

Great location and service. Breakfast was amazing but quite busy around 7.30-8. Service at the bar was great as well as good tips from the concierge.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.

ห้องพักค่อนข้างใหญ่ค่ะ สำหรับเราที่พักแค่คืนเดียว ห้องพักกับห้องน้ำก็ถือว่าสบายเลยค่ะ ที่นอนจะนุ่มไปหน่อย แต่ก็นอนหลับสบายดีค่ะ อุปกรณ์ในห้องน้ำจะดูเก่าไปนิด แต่ก็ยังสะอาดดีค่ะ มีระเบียงเล็กๆ ที่มองเห็นวิวทะเลนิดหน่อยและวิวเมืองตอนกลางคืนค่ะ อยู่ชั้นสูงเลยค่อนข้างเงียบสงบตอนกลางคืนค่ะ

I think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.