From the moment I arrived, the staff was warm, welcoming, and attentive. I loved that the hotel is 21+, which creates a peaceful, upscale, and relaxing atmosphere.
The room was beautiful, clean, and stylish, with two very comfortable beds and an open porch overlooking the beach. Sitting on the bed and watching the waves was amazing, and at night the sound of the ocean put me to sleep so comfortably.
Great coffee in the room, excellent bath products, a nice bar, and a perfect location next to Salt Restaurant. I truly felt relaxed, well taken care of, and refreshed. Highly recommend and would definitely return.
Excellent service impressed me. I missed the breakfast , Katherine brought me , with her sweetest smile , muffins , bagels with cheese, fruits , croissants. That made my day! All staff is warm. Cleaners have the best bright smile ! There is also nice transportation to the American Dream mall as well as to the stadium. The suit is spacious and with lots of cutleries and micro oven. .
We are not satisfied with the Front Desk Service. The staff in charge does not seem to be damiloar with group bookings and how additional group charged were arrived. Our booking consisting of four rooms was not organized thus causing a lot of confusions and miscommunications. Keycards and room assignments/charhes were interchanged. The rooms were old/ outdated
Very nice staff and employees. Service was good, just not exceptional. The facility was old, but that was to be expected. Bathrooms could use a bit more space for toiletries and hair supplies. The bathroom was not accommodating for two individuals to ready themselves at the same time. We didn’t eat there much, however what we did have was very good.
Room was nice and clean looked like the picture the hotel is very big with lots of floors. There was also a stain on the bedding the goes over top of the sheets and we had just gotten there as well as little pieces of hair over the pillows. I liked how it was connected to the ****** next door. Some of the restaurants were not opened. The rooftop bar was nice could have had more things to choose from on the menu. The only thing that bothered me was the WAIT time it took just to get on an elevator it was soooo packed with people going up or down and everyone wanted to cram on to one elevator with 5 of them being in use. Not to mention the staff elevator was out of use so they had to use these elevator’s too. Other than that my experience was good.
There was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
This hotel is the best in Atlantic City. Champion location, spectacular viewing outdoor place, New, the standard room is spacious, clean and up to date design. Staff is friendly and in term of service Everything is good. Only things is lack of room amenities like tooth brush, tooth paste and also slipper since this is a resort next to beach side.