At first, the front desk could not find my reservation. Once I finally had my room, it was next to the elevator and looked out at the wall of another building. The restaurant on site was already closed and no one was able to give me a recommendation for a local place outside of the hotel. The location was spot on and exactly what I needed, and the hotel was clean.
โรงแรมใกล้Downtown Miami / City Center,ไมอามี72.7% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2025.03.17
Decent Stay, but Lacking the Hilton Touch
We arrived in Miami around 7 PM and headed straight to check-in. The lady at reception greeted us with minimal hospitality—no smile, no warmth—just a routine check-in. While she did her job efficiently, a simple welcoming gesture would have made a difference, especially at a Hilton, where a bit of warmth is generally expected.
Our room was underwhelming—fairly compact for two adults and two 13-year olds with four pieces of luggage, making the space feel cramped. The biggest disappointment was the lingering smell of smoke in what was supposed to be a non-smoking room. Exhausted after a 14-hour flight, we opted not to complain and just settled in for the night.
On the plus side, the location is convenient, with plenty of nearby attractions and dining options. The area gives off an old-money, relaxed vibe, which we appreciated. We stayed for two nights before our cruise to the Caribbean, and while the experience wasn’t terrible, it didn’t leave a lasting impression.
Would I stay here again? Probably not—not because it was a bad experience, but because I’d prefer to explore other hotels that might offer better value for the price and better hospitality.
PS. We didn't use cleaning service as we were only staying for 2 nights. But the cleaning lady, slightly older and only speak Spanish, was just the sweetest, and offer us extra bottle of waters.
No pude usar el TV por q debía descarga una app en mi celular para usarlo eso me parece una pérdida de tiempo e innecesario, la cama rechinaba, y al llegar la recepcionista no fue muy amable, a diferencia de la recepcionista de cuando me fui ella si fue amable.
The hotel is in the midst of a revamp and some refurbishments are being made which look very exciting!
Unfortunately the loud banging and drilling at 10am in the morning and a repair man letting himself into my room by mistake were the annoying flip side of this.
Best bits
Breakfast is varied as long as you get there by 8:30am the latest, when we got there at 9am there was no fruit left and no orange juice.
Towels for the beach
Few minutes walk from a beautiful beach
CVS shop right next door
Things that could be better
Water in the room
Airport shuttle service
More than one lift
There is a little beach trolley bus across the road that takes you around for free! The staff were friendly but they didn’t give any information aside from breakfast hours, which could be extended