I had a fantastic experience staying at hotel Sousse palace! from the moment I arrived, the staff were incredibly welcoming and helpful, the room was clean, conformable, and beautiful maintained.
the location was perfect-close to everything.
Overall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available.
The room was brilliant, and they delivered a cot straight away when we got in there.
The pool was great for the little one. Drinks were fairly prompt.
When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service).
Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese.
Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.
The hotel is nice, and the staff who works there is very helpful and friendly. The food was quite good, you could find options you needed.
I felt that the loud music in the evening as entertainment for kids was annoying. Rather than that, I enjoyed it.