Great hotel, right next to the beach. But the area doesnt really have anything to do have to take a taxi if you want to explore hammamet more but taxis are pretty cheap. But if you want a hotel with just relaxing/entertainment and beach then this is the one.
Merci beaucoup a toutes l'équipe j ai bien profiter un grand merci a abir et Simon pour votre compagnie la journee animation sur la piscine avec de la bonne music et la dance franchement c’est top et lemplacement de hotel avec une belle vue sur mer et ont fini avec une bonne soirée au lounge au bord de la piscine music a fond avec dj abir et Simon en modes dance merci beaucoup encore j ai bien profiter a tres bientot ❤️❤️
Le service est très agréable
Les draps matelas et oreiller sont très vieux et non confortables
La nourriture est très basique presque chaque jour Les mêmes menu
La réception et les serveurs du restaurant sont très agréable et serviable accueillant
The hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?