The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.
Hotel muito bem localizado, perto de restaurantes e lojas...
Pequeno almoço bom tinha de tudo um pouco....
Os funcionários muitos prestáveis, vieram nos trazem ao quarto roupões e chinelos para usarmos no jacuzzi.
Gostamos da estadia...
Apreciamos sobretudo a comodidade do quarto, em especial no que diz respeito à dimensão e isolamento acústico. A cama é confortável, o chuveiro excelente, mas o arrumo de roupas é exíguo e parcialmente à vista. Está bem localizado e com espaço exterior agradável e desafogado. Pequeno almoço relativamente completo e de boa qualidade. Por fim, ressalta a simpatia e profissionalismo dos funcionários, sempre disponíveis.
A great resort on the North Coast of Azores. The trail along the coast from the hotel is very nice. There are a few restaurants around and the hotel has good breakfast and a restaurant on site opening for lunch and dinner. Good for family, the hotel staff are extremely friendly and helpful. They can help you book tours and call taxis.
The facility was clean and quite large. It was too cold for the pool. Do make sure you walk around the grounds and go to the water. We did not find it til the last night. Staff was super nice and attentive. They even set up reservations for us at a local restaurant. There are 3 restaurants but it seems they alternate which one is open. It was October so it may be due to the slower season.