Easy to communicate with the host. Check-in and check-out were quick and hassle-free. The room price was very reasonable for the location and the number of beds provided. It suited our small family perfectly.
The Shore Kota Kinabalu is centrally located, making it easy to get to nearby shops, restaurants, and other attractions. Parking is not free, but the price was still acceptable for us.
As mentioned in many reviews, the elevator issue is quite serious. We avoided using it during peak hours, which helped a lot. Overall, we were very satisfied with our stay and enjoyed it.
Check in was really smooth and the location is great for walking the city but the noise of the traffic is heavy into the night. So bring ear plugs for your stay. The bathroom was in quite a poor condition, floors not very clean and, the rooms in general more worn than shown on the photos.
This is our 3rd stay at Sky Hotel. We booked a 2-bedroom suite and checked in at night, but unfortunately the room was not clean. There was dust and powder on the sofa, the floor was sticky and dusty, some flooring was chipped, and there was an unpleasant smell.
We called reception to request a room change but were told the hotel was full. Housekeeping came to check and confirmed the room condition. We took some photos and went down to the reception counter, after discussingabout 10 minutes, the reception offered us an upgrade to a bigger suite, which was clean and much better.
Appreciate the staff for resolving the issue quickly, but the room cleanliness should be improved.
The weather was sunny during our short stay there. The kids enjoyed swimming at the pool. The rooftop seaview was superb. The homestay was studio type but it's fine for small family. Overall it was a relaxing stay at Home Deco homestay. The service also excellent. 👍
Stayed in a city view room at Sheraton Kota Kinabalu, but was pleasantly surprised to still catch a glimpse of the perfect blue sea and even spot speedboats from the window—such a nice bonus!
My kid absolutely loved the swimming pool on the 23rd floor. The cool breeze and 360-degree view of Kota Kinabalu made it extra special. The gym also comes with a great view, which makes working out a lot more enjoyable.
Buffet breakfast on the 5th floor was just nice, available from 6:30am to 10:30am—perfect timing to start the day with a relaxed morning.
I also want to give a big kudos to the housekeeping team—I accidentally left some belongings behind, and they carefully packed everything for me to collect.
Overall, a wonderful and memorable stay. Would definitely come back again.