This is our 3rd stay at Sky Hotel. We booked a 2-bedroom suite and checked in at night, but unfortunately the room was not clean. There was dust and powder on the sofa, the floor was sticky and dusty, some flooring was chipped, and there was an unpleasant smell.
We called reception to request a room change but were told the hotel was full. Housekeeping came to check and confirmed the room condition. We took some photos and went down to the reception counter, after discussingabout 10 minutes, the reception offered us an upgrade to a bigger suite, which was clean and much better.
Appreciate the staff for resolving the issue quickly, but the room cleanliness should be improved.
Good hotel to stay, fast check in and out, free parking.
no wifi,no refrigerator, room smell cigarete smoke and dusty, toilet smelly.
overall ok, for budget hotel