ผผู้เข้าพักThis has to be on of the best hotels I’ve ever visited! Christian’s hotel is modern, bright, scrupulously clean and with all the mod cons you could ask for, but their real claim to fame has to be the staff. Many hotels claim their staff are there to give guests a good experience - but at this hotel they really are! At every level, staff went out of their way to check everything was OK for me, put right any issues, and actively look for ways to please me. Examples are: 1) when I dropped coffee at breakfast the girl who came to help wouldn’t start cleaning the mess until she’d made sure I hadn’t been scalded or stained my clothes, 2) my toothpaste was near it’s end - I returned to find a ‘tube squeezer’ to help empty it, 3) I travel with medication and returned to find a very useful pill box put next to the packets! All fairly small gestures, but they demonstrate how the staff go out of their way for their guests. The food at breakfast was of top quality, beautifully presented, and absolutely delicious. My only disappointment was that I had to move on to another city - I would have preferred to stay at Christian’s for longer!!
ผผู้เข้าพักAll in all we are quite satisfied with our short stay. We haven't used any of the hotel amenities like swimming pool or restaurant, so it's impossible to comment upon them. However, we'd like to say thank you to the stuff that is available any time. It turned out that one faucet didn't work properly and we only found it out at around 11 p.m. We called service number and the problem was solved within 10 minutes. One more pleasant thing is the pillow menu) The beds are generally very comfortable (unlike in many other Chinese hotels), but you still can choose an orthopedic pillow to your liking. That was very nice! Location is good (around 15 min to the mountain park entrance and to the bus station).
Unfortunately, we are not very happy with the view. (It was a mountain view room). Yes, we saw a pagoda and the mountains, but also the construction site right below our windows. Workes started their day at around 7 a.m., which was clearly heard in our room. In addition, there's some soft music constantly playing in the corridor. Definitely not for those who are sensitive to extra sounds.