It’s very nice scenery and it’s a nice place to experience the Township. I’m like going back to the future of Ching Dynasty. We are enjoy and appreciate the hospitality from the Hotel pick up is from the train station and send us back to the train station.
FFreeman TerenceThis hotel is located stone throw from both the bus terminals, so location 5 stars.
Amenities - rooms, restaurant, foot massage center(cannot locate) and Chinese chess rooms. Not sure, how this hotel is awarded 5 stars?
Rooms setup - guess it is time to renovate. Heard the renovation project is approved! Cheers!
Services - rooms for improvement! As I had a early flight to catch at 9.50am and the earliest bus from the mountain to the tourist center was 6.30am (again different front desk staffs told me different timings) so I tried to request for a paid car service to send me down. They said the hotel doesn't provide such service, asked me to reach out in the streets to see if the resturants or shop owners can provide such services! 1st time encounter in a 5 stars hotel, really a good learning for me in 2024:)
SSimocwPerfect location in the middle of the ancient village. We’ll restore and refurbished. Super clean. Service is ok but the amenities are quite limited. Breakfast was not included but I bought croissant and coffee….not the ideal choice, better to go for local. So far it was a nice experience thought.
CCecililiaaWe are tourists from Indonesia with very little Mandarin speaking ability. And we travel with a 5 years old.
We choose this place to stay during our Huangshan hike trip with little expectation.
Turns out, even with language barrier they managed to assist us beyond 5 stars!
The communication started before our arrival, they checked on us and making sure we have easy journey to their hotel. They offer very reasonable price for pick up & drop off service to Huangshanbei Railway Station with a comfortable Tesla.
I had a really pleasant stay at their hotel. I have travelled few places before but my stay at Shanyu is something very memorable to us, especially for my daughter. Their warmth welcome, smile, hospitality, and kindness are communicated through the beautiful bedroom (they upgraded our room!), environment (they have tea plantation at the back), and their cuisines are amazing!! We had dinner at their restaurants each night and we like it so much (including my picky eater daughter).
On my hiking day, they caringly prepared us raincoat, climbing stick, and takeaway snacks. They even drop and pick us up on the Huangshan tourist center.
The only regret we have is we stay for 2 nights only.
ผผู้เข้าพักGreat views and amazing staff. If you can get WeChat to work( highly recommended) traveling to Upcloud is pretty easy. Staff will contact you ahead of time to arrange itinerary. We visited during Chinese exam season so had the whole place to ourselves (8 guests) for 2 nights. All the housekeepers were super helpful and nice. Some even helped entertain the kids when the weather was rainy. The room are all unique with different views and set ups, and accommodations are as luxurious as 5 star hotels in Singapore. Great place to relax and enjoy the view even when the weather is bad. It’s not cheap but well worth the money.