We ended up in this hotel because we couldn’t stay in the Aranya area where we originally booked. Aranya, which should be renamed Aryana, accepts only aryan Chinese people. No foreigners allowed, or even Chinese from Hong Kong or Macao. Pets accepted though…The entire place is mostly cosmetic, nicely made, interesting concept, with an artistic twist, where the targeted customers (mid 20s-30s with money and style) can take pictures and make videos to fulfill their TikTok lives. The problem is behind the curtain: management and practical details. The staff is hired at the image of their targeted customers: young-and-dynamic. Experienced doesn’t seem to be the goal. Even the manager we talked to was no older that 30 and seemed to struggle to fulfill is manager suit, literally and metaphorically. Besides many things are not up to standard but I guess they wouldn’t care about a few thousands of unhappy guests when millions potential ones are still queuing.