The a/c in the room was not working, and I had to get ready for an event. It was in the 80's that day and room located on top floor so very hot. Maintenance did come and fix, but it took quite some time for it to kick in and cool the room down. That night when I got back, I turned the tv on. Apparently remote batteries died, and I could not change channel or turn tv back off. Had to call maintenance again around midnight. They had to go behind tv to turn it off (tv was hung on wall and I was not able to reach the plug to do it myself). There is NO water pressure; my daughter did not wash her hair for the 2 nights we were there because it would have taken forever. I also rented a second room for my son and his wife; they arrived from out of state to also get ready for an event, and their room had no outlets that worked. They too had to call maintenance so they could get ready. They were late for the event. The hotel is not located in the downtown location, so do not expect to walk anywhere except the ****** which is across the street. Very overpriced.
I absolutely love this hotel! We found it last year and don’t plan on staying anywhere else when we visit Rhode Island. The room size is perfect for me and my husband, and everything is always very clean. The complimentary breakfast offers a great variety of options. The hotel is set back from the main road, so it’s nice and quiet with no traffic noise. It’s also conveniently located near plenty of stores and restaurants, and just a short drive from beaches and parks.
My family loves this hotel for its cleanliness, spaciousness and serene environment. Staff were approachable and helpful, for examples, the Managers and their staff like Linden. The breakfast was fabulous. Within walking distance were the Shaws supermarket, CVS and bus stops. Will book this hotel if we are back in Newport.