All the receptionist are very friendly and smiling face. There is one popular shopping mall Target nearby walking distance of 15 mins. The spread of the bf do not has much choices but acceptable. The hotel is nearby the airport, you can see the flight landing from far.
Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
Bon séjour. Les matelas étaient un peu datés et présentaient des irrégularités. Avions demandé une chambre près de l’ascenseur, ce dont il a été tenu compte. Malheureusement celui-ci était hors service.
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101 รีวิว
8.3/10
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8,1/10
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ผผู้เข้าพักUpon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.
Qqmwhttrthe cleanliness of the room itself was fine, but the hotel seemed pretty run-down. the stairwell we took to get to our room was quite dirty (trash remained there for all five days we were there) and had a lot of cobwebs etc. the towels we got the first day had some weird dye on them? one of the days we got our room serviced but they only replaced our towels and did not reset our beds which was strange. it's also relatively far from o'hare compared to some other hotels. however, it's definitely livable and the rooms are quite large
KKaylaGreat location great view loved the breakfast the down falls that my jetty tub didn't work were supposed to send someone the next day never showed to fix and the bed was comfortable but whatever you have the bed on is a bad idea cause it makes so much noise just when you sit on the bed and need more grip on the porch and in by the pool I fell as it was wet outside on the porch and my son and including other children I had seen fallen by the pool area which kids are gonna get hurt I never recipient the extra stuff I requested when booking my room and false advertisement because the pics did not match up correctly when they showed me for when I booked my room the bedroom was different and was supposed to have couch in room and wasn't and my fireplace didn't work in my room so overall I would stay again if emenities got fixed I was partially satisfied with my stay...