My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
Otel konum olarak travertenlere 15-20 dklık bir yürüme mesafesinde. ***et temiz bir aile işletmesi. Odalarda yeni klimalar, saç kurutma makinesi, su ısıtıcı ve buzdolabı mevcut. Bizim tatilimiz biraz soğuk günlere denk geldiği için en önemli şey sıcak su ve klimanın düzgün çalışmasıydı. ***et yeterli bir kahvaltısı vardı doyurucu. Kahvaltı sırasında fotoğrafımızı çekip tatlı bir çerçeveyle Pamukkale hatıranıza ulaşmış oluyorsunuz ☺️İşletme sahibi Ersin Bey ve eşi çok sıcakkanlı insanlar bölge hakkında sorduğumuz her soruya sıkılmadan cevap verdiler. Tekrar gidilir mi evet ☺️
I would recommend this hotel to anyone coming to Pamukkale. The rooms are very clean. Especially the bathroom. It has an outdoor pool and is very clean. This hotel is very close to the entrance to the Pamukkale park. Just walk for 3 minutes. There are many small shops and restaurants around, so if you need something, you can go out and get it. I would like to thank the staff for being very friendly.
Rriala dadThe hotel is very clean and provides everything. They give out free coffee and made us feel welcome. We enjoyed our stay there. The location is prefect as well as it's near all the attractions. The couple there Hussain and Amina was very lovely and welcoming. Also the receptionist which is the son, Osman he made sure we settled in smoothly and let us know the attractions around. The rooms are also spacious and they have a pool at the front. Definitely will recommend for families and friends.
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
ผผู้เข้าพักNewly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
ผผู้ใช้ไม่ระบุชื่อPositive points:
- The room is modern and comfortable.
- A lot of pools and relaxation facilties.
- Not far from Pammukale and Hieropolis.
Negative points:
- No real restaurant or bar. It is mostly for all inclusive buffet style.
- Check-in and checkout. The lady at the front was pretty rude. Tried to charge for extras we have never consumed (without insisting as she knew she was wrong). No goodbye. The manager was nice.
- Pool service non-existent. You need to go to the bar to order as the waitresses were busy playing with the music.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.