They have a wonderful hospitality team – you truly feel they are like a family, very well connected. Especially during breakfast, they demonstrate full loyalty and professionalism both in their work and towards the client.
A great team indeed, and my special thanks go to Ceren and Ayça.
Regards,
IAS
The hotel has a very pleasant and comfortable environment, which made my stay relaxing from the beginning.
I would especially like to thank Ferhat, Omer, and the rest of the hotel staff for their incredible help and kindness.
When I first arrived at the hotel, I unfortunately realized that I had left my phone in a taxi. The staff immediately took action — they helped check the security cameras, contacted the taxi company, and eventually managed to get in touch with the driver. Throughout the whole process, they were extremely patient, warm-hearted, and supportive.
I was truly touched by their professionalism and genuine care. This experience made my stay much more reassuring, and I am deeply grateful for their help.
Her zamanki gibi kızımla birlikte kendimizi evimizde hissettik.her defasında bizleri güler yüzle karşılayan öncelikli olarak Eren Bey,Hakan Bey’e ve tüm divan ailesine teşekkür ederiz
ผผู้เข้าพักThe hotel has a very pleasant and comfortable environment, which made my stay relaxing from the beginning.
I would especially like to thank Ferhat, Omer, and the rest of the hotel staff for their incredible help and kindness.
When I first arrived at the hotel, I unfortunately realized that I had left my phone in a taxi. The staff immediately took action — they helped check the security cameras, contacted the taxi company, and eventually managed to get in touch with the driver. Throughout the whole process, they were extremely patient, warm-hearted, and supportive.
I was truly touched by their professionalism and genuine care. This experience made my stay much more reassuring, and I am deeply grateful for their help.
ผผู้ใช้ไม่ระบุชื่อJakuzili suit oda da jakuzi çalışmıyodu ve çalışanlar bunun için bi çözüm bulamadılar. Gitmeden arayıp jakuziyi temizleyip hazırlamalarını rica ettim ama jakuzinin zaten temiz olduğunu ve gelince kendim doldurmamı söylediler ve temiz değildi içinde kıl saç vs vardı. Jakuzi çalışmıyo diye aradığımda ben çalıştıramamışım gibi bi muamele yapıldı sonra 3. Aramada çalışan gelip baktı ve çalıştıramadı sonra da ekstra memnuniyet için bi şey yapılmadı. Jakuzi problemi hariç oda çok güzel ve temizdi. Diş macunu ve tek kullanımlık fırça yoktu ama resepsiyondan isteyince hemen gönderdiler.
Çalışanlar problemimi çözmemesine rağmen güler yüzlülerdi bi dahaki gelişinizde odanızı yükseltiriz dediler bi daha gider miyim bilmiyorum ama genel olarak konum vs memnun kaldım.
ผผู้เข้าพักThey have a wonderful hospitality team – you truly feel they are like a family, very well connected. Especially during breakfast, they demonstrate full loyalty and professionalism both in their work and towards the client.
A great team indeed, and my special thanks go to Ceren and Ayça.
Regards,
IAS