This is our family trip to Malaysia, and we have two elders and a baby with us. Considering the check-in time was 3 AM, we booked two days so we could enter early in the morning and rest. Honestly, when you’re traveling with family, you just do whatever is most convenient as long as it’s affordable. The apartment has a great location—literally 15–18 minutes from the airport. All the food spots and supermarkets are within walking distance. It’s just an all-around great package for a first-time visitor to the city.
It was easy to sign in at security and get access to the apartment. The elevator is a bit slow because there are many residents in the building, but it’s acceptable. Once we entered the room, the AC was already on—what a breeze to welcome us on arrival. The room was clean, everything tidy. There were even clear instructions in the shower on how to use the water heater, which made things a lot easier. My in-laws took a nice hot shower after a 3-hour flight delay, and it was such a relief.
Later in the day—maybe because of the red-eye flight and the massive delay—the fatigue kicked in. Plus, we’re not used to the humid and hot Malaysian weather. My father-in-law started having a fever. I had Tylenol and other medicines ready in the bag, but we clearly needed a plan B.
I reached out to the owner immediately. My father-in-law was feeling cold even after the fever subsided. The owner contacted his friend in the same building right away and got us an extra blanket.
Plan B was to cancel our driving trip to Mount Kinabalu the next day. Since my father-in-law was sick, having him in the car for a 2–3 hour drive wouldn’t help his rest. And if things got worse while we were up in the mountains, he wouldn’t get the medical attention he needed in the middle of nowhere. It was better to cancel and stay in the city. So naturally, if we could extend the room and let him rest another day, he might recover enough for us to continue the rest of the trip.
Unfortunately, the room was already booked for the next day. The owner told us we could book another room and he’d try to let us check in earlier to make the transition easier.
After we booked the new room, I believe he made some arrangements behind the scenes. He later texted us saying we could stay in the same room tomorrow—no room change needed.
I’m really thankful to such an understanding owner, someone who genuinely cares and makes the effort to help a random visitor like me. I told him I’d write down this positive experience to share with others. Hopefully, it brings him more business.
I had a wonderful stay at this homestay! The location is incredibly convenient and right in the heart of the town, which made it so easy to get around. Parking was hassle-free, and having Jesselton Point Ferry just next door was a huge bonus, especially for day trips and island hopping.
The homestay itself was clean, comfortable, and well-maintained. I truly enjoyed waking up to the fantastic view each morning and this made the stay even more special. Overall, a great experience with both comfort and convenience. I’d definitely recommend this place to anyone visiting the area!
Had a wonderful stay at Sheraton — definitely one of the more memorable hotel experiences I’ve had.
I really appreciated the thoughtful anniversary setup: towel decorations, balloons, and a nicely prepared dessert plate. Small details like this show good service culture and make the stay feel personal rather than just transactional.
Location is also a strong point — convenient access to the city area while still feeling calm inside the hotel. Overall ambience is quiet, cozy, and suitable for both couples and business travellers.
Overall: great hospitality, comfortable room quality, and good attention to guest experience. I’d definitely come back again.
The weather was sunny during our short stay there. The kids enjoyed swimming at the pool. The rooftop seaview was superb. The homestay was studio type but it's fine for small family. Overall it was a relaxing stay at Home Deco homestay. The service also excellent. 👍
ผผู้เข้าพักKlagan Regency has been my family choice since its opening. And everytime we went,everything is perfect!from the process of check in went smoothly until checkout,we've been treated kindly by the staffs..not to mention the buffet breakfast,especially the nasi lemak❤️.the hotel is connecting to the mall and theres a convenience store next to the hotel,just a few steps from the entrance.we'll definitely come again❤️
ผผู้ใช้ไม่ระบุชื่อI didn’t pay much attention to the hotel’s details because I was out scuba diving every day. This hotel is old, so if you’re looking for a super clean and modern feel, this isn’t the place for you. They provide a good breakfast, and the staff even packed it for me since I had to leave early for diving. The location isn’t far from the main center, and there are plenty of shops nearby, which is convenient if you want to buy snacks or grab a quick meal.
ผผู้ใช้ไม่ระบุชื่อThis is our family trip to Malaysia, and we have two elders and a baby with us. Considering the check-in time was 3 AM, we booked two days so we could enter early in the morning and rest. Honestly, when you’re traveling with family, you just do whatever is most convenient as long as it’s affordable. The apartment has a great location—literally 15–18 minutes from the airport. All the food spots and supermarkets are within walking distance. It’s just an all-around great package for a first-time visitor to the city.
It was easy to sign in at security and get access to the apartment. The elevator is a bit slow because there are many residents in the building, but it’s acceptable. Once we entered the room, the AC was already on—what a breeze to welcome us on arrival. The room was clean, everything tidy. There were even clear instructions in the shower on how to use the water heater, which made things a lot easier. My in-laws took a nice hot shower after a 3-hour flight delay, and it was such a relief.
Later in the day—maybe because of the red-eye flight and the massive delay—the fatigue kicked in. Plus, we’re not used to the humid and hot Malaysian weather. My father-in-law started having a fever. I had Tylenol and other medicines ready in the bag, but we clearly needed a plan B.
I reached out to the owner immediately. My father-in-law was feeling cold even after the fever subsided. The owner contacted his friend in the same building right away and got us an extra blanket.
Plan B was to cancel our driving trip to Mount Kinabalu the next day. Since my father-in-law was sick, having him in the car for a 2–3 hour drive wouldn’t help his rest. And if things got worse while we were up in the mountains, he wouldn’t get the medical attention he needed in the middle of nowhere. It was better to cancel and stay in the city. So naturally, if we could extend the room and let him rest another day, he might recover enough for us to continue the rest of the trip.
Unfortunately, the room was already booked for the next day. The owner told us we could book another room and he’d try to let us check in earlier to make the transition easier.
After we booked the new room, I believe he made some arrangements behind the scenes. He later texted us saying we could stay in the same room tomorrow—no room change needed.
I’m really thankful to such an understanding owner, someone who genuinely cares and makes the effort to help a random visitor like me. I told him I’d write down this positive experience to share with others. Hopefully, it brings him more business.
SSteven TravellerI recently stayed at Hyatt Regency Kinabalu and had a wonderful experience. The hotel is perfectly located in the heart of Kota Kinabalu, making it very convenient to explore the city. My room offered a stunning sea view, and watching the beautiful sunset from the comfort of the room was truly unforgettable. The environment was relaxing, clean, and well maintained, creating a pleasant atmosphere throughout the stay. One highlight was the superb Japanese food, which was fresh, flavorful, and beautifully presented. Overall, Hyatt Regency Kinabalu delivered comfort, great views, and excellent dining.