If needed to be honest I would say check if there’s a better place for the price might be planning to pay for Krystal. I believe there’s more choice out there if only you’re not in high season
We arrived on the 1st, it was their official opening day, the 1st 2 days were exceptional, service, food , staff, drinks, amenities and activities were great. Unfortunately minor inconveniences started on our 3rd day, house keeping didn't replace a few toiletries, they started cleaning later than expected (most likely due to the influx of guests) food quality while still good was as great as the opening, I'd honestly give them a next try as the staff were THE HIGHLIGHT of our stay along with our room.
I had mixed feelings about this hotel:
-Very spacious room/suite and comfortable bed.
-Nice places to hang out in the hotel with nice views.
-Staff was very friendly
But:
-Poor isolation. We got awaken by loud music from neighbors’ tv at 6 AM. We heard everything as if the speakers were in our room.
-Disappointing breakfast (only toast and fruits).
Overall good experience, but could be better for a 4-star hotel.
We had a very good stay. While there was a disturbance in the the middle of the night, the hotel acted quickly to resolve the situation and compensate us for the issue. A special thanks to Wilberth at reception for his excellent service. He and the manager Alejandro clearly stood out with their attitude and hospitality, turning a negative experience into what is now a very positive one.
I recently stayed at a beachfront resort, and it was amazing! The pool was perfect for relaxing, and the balcony offered stunning views. The service was top-notch, and the food was delicious. I highly recommend it!
VVerified MemberThe strength of this hotel is the great built-in spa within the hotel property!
Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room.
Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone.
Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI.
Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into.
Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel.
We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately.
If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it.
I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars.
I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
ผผู้เข้าพักEverything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the ”concierge” (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.
DDrumjayI've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place.
Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway.
Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more.
Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more.
Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too.
Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down.
Tips and Notes
-its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room.
-tip everyone. It will enhance the workers life and enhance your service as well!
-in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action!
-bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool.
-bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it!
-2 to 5 nights is sufficient here, or you might get partied out
-there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time.
-while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!
UUlaş YILMAZIt is well located and protected place. Foods are amazing and there are too many different kinds. Pool is nice. It only needs a better beach. Not for a beach holiday but others are really good.
JJERRY SHUOWe had a very good stay. While there was a disturbance in the the middle of the night, the hotel acted quickly to resolve the situation and compensate us for the issue. A special thanks to Wilberth at reception for his excellent service. He and the manager Alejandro clearly stood out with their attitude and hospitality, turning a negative experience into what is now a very positive one.
ผผู้เข้าพักHotel in general a bit old and misses a lot of facilities, like pool bar, restaurant. Nice swimming pool area with lounge beds and infinity pool overlooking the sea.
Regarding the rooms it was really good, very spacious, very clean, the bed was super comfortable. Only thing to point was the windows should be changed cause they are old and could hear the wind all night and also please put some blackout curtains, I had to sleep with eye mask cause of all the light coming inside the room in the morning.
In general for 2 nights was pretty good for money