Confusion on check in as we were charged sanitation and environmental fee but our booking said we had already paid that to Trip.com. My room was great - but friends room had issues (door fell off hinges, safe didn't work and hot water didn't work - when maintenance came to fix a yellow sludge came out of the pipes!), Awesome a la carte breakfast on ground floor (could have buffet of ALC) with delicious fresh food (much nicer than buffet). Fabulous location on the marina and free parking. This is my second stay and would stay again. This was my first Trip.com experience so was cautious - but it was awesome. I got a great hotel in Cabo for the lowest price of all platforms.
Just remember, on top of what we are paying for the stay with trip.com, we still have to pay for more charges during check out at the resort. Well it is a vacation club anyway so extra charges on daily basis would be $40USD resort fee, $8USD service fee and $38 USD Cabo Environment fee. Parking is valet system and the resort is gated.
I think it was worth it for a couple of days for us. There are several pools, fire pit and access to a private beach. On some days, beaches along Cabo especially with open sea are not swim-able due to strong waves. We were able to swim in the ocean here due to its location, a mini bay that kind of protected by cliffs. A beautiful property indeed with the arch view from a corner of the property near the ocean.
Dans l'ensemble, mon expérience a été positive. La chambre était spacieuse et propre. Le petit déjeuner, bien qu'il ne propose pas une grande variété, était simple mais savoureux, parfait pour bien commencer la journée.
Le service à la clientèle était excellent, l'équipe était attentive, sympathique et toujours disponible pour répondre à mes besoins, ce qui a vraiment ajouté à la qualité de mon séjour. En plus, la vue depuis le toit était tout simplement magnifique, un endroit idéal pour se détendre et profiter du paysage.
L'ascenseur est également un atout, surtout après une longue journée de marche. C'est vraiment pratique de pouvoir accéder à sa chambre facilement quand on est fatigué. L'emplacement de l'hôtel est également parfait, il est situé près de tout, ce qui permet de découvrir rapidement les attractions locales sans avoir à trop se déplacer.
Cependant, il y a quelques inconvénients à mentionner. Les prises électriques ne fonctionnaient pas toujours correctement, ce qui a été un peu frustrant, et l'insonorisation dans les chambres laisse à désirer. J'ai pu entendre facilement les bruits provenant des chambres voisines, ce qui a légèrement affecté mon confort.
Dans l'ensemble, si vous cherchez un endroit bien situé et avec un service impeccable à Los Cabos, l'hôtel Colmena Marina est une bonne option !
The hotel has gorgeous views as it overlooks Cabo and the marina. The rooms are in need of an update as they are not in the best overall condition. The staff is a mix of very pleasant, kind, service oriented people to downright rude people who have been seen to roll their eyes at guests. The food was good, although some restaurants are better than others. The Agave restaurant was the better of them all and we went for lunches and dinners. The cupcake shop was very nice with a selection of coffee, pastries and cupcakes (although not always fresh). But kudos to Marlen who made the best coffees, thank you!
Really lovely hotel. Pay for a room and get a full apartment. Perfect for families with kids. Comes with little kitchenette. Close to a beach. All apartments come with view of the Arc. Sunrise and sunset views are amazing from your balcony. Pools are lovely. Nice quiet area. Would 100% recommend and stay again. Would suggest renting a car to get around the area.
KKarenI stayed at this hotel with my friend. We ordered tacos one day three different types of tacos we're all terrible and expensive I mean really bad. Avoid this hotel June July August September because The pool is like being in a Jacuzzi so hot that whenever you get in the pool you feel like you're going to faint. Also this is kind of cheap and doesn't put fridges the room. The bathroom was very small I will say the air conditioner worked well and the staff were polite. I would not stay here again it's too inconvenient to have to buy an ice chest to refrigerate a beer. This hotel doesn't meet Hilton standards in my mind.
ผผู้เข้าพักOur stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short.
The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way.
We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience.
The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity.
Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience.
Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room.
Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much.
In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.
ผผู้เข้าพักThe resort is beautiful and walking distance to the marina. Great service and the restaurants have delicious food. Nice infinity pool overlooking the beach! The only bummer was they wouldn’t honor my two bedroom that I had reserved through Trip.com. For some reason it came across as only a one bedroom. 3 gals in the room, but we managed with the sofa bed. Otherwise the resort is fabulous!
ผผู้เข้าพักThe hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price.
The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe.
On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing.
The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.
JJeneenThe service was excellent. The views were great. The rooftop pool and beach club were great. The room was clean and basic. We found the bed extremely hard even with the feather topper. Unfortunately there was construction at the hotel which we were told would not impact our stay but definitely caused a lot of noise in the mornings...banging and constant sanding began quite early in the morning causing us to be up much earlier than we had hoped.
Iidolg idolgOur stay at Kristal Grand was truly unforgettable!
Special thanks to Chief Concierge Mario Cortes — he assisted us with every request, helped us upgrade to a stunning ocean-view room, and arranged a late check-out so we could enjoy the resort even longer before our flight.
The hotel itself is outstanding: delicious food, more restaurants than we could try in one stay, daily changing entertainment for both kids and adults, warm and chlorine-free pools, spotless grounds, and incredibly kind and friendly staff.
Our young son quickly made friends, and the water playground became his favorite spot. We also booked a pirate show tour through the hotel — it was an amazing experience!
There’s honestly not a single downside we can think of. We had a wonderful time and would love to come back again!
Ivan , Irina and Daniel, USA.🇺🇸