"I was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!"
ผผู้เข้าพักI was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!
ผผู้เข้าพักThe view from my room faces the ocean but the location at the end of Homer Spit isn’t exactly the best place to be because it takes 15mins walk to get to the centre where eateries, shops and ferries are located especially if you’re like me having to carry camera equipment.
Taxi services tend to be slow at peak hours. Housekeeping is not efficient and needs to be reminded despite hanging the card out. Cups are not washed and bed is not made unless the card in the room(no card was placed in my room)is completed which was the excuse they gave. This happened for 5x out of my 9 nights where the other 4, I opted for no disturbance .
Breakfast is buffet style but limited selection.
My stay was over 9 nights. I have to return for another 3 nights on organised tour group. I informed receptionist upon checkout to put me in the same room. The answer is NO.
The level of service at front desk and housekeeping needs improvement except for a special lady, Lena who is exceptionally friendly and helpful. All in all, there is no value for money.
ผผู้เข้าพักBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)
ผผู้เข้าพักStrategic location hotel, near airport with airport shuttle, and affordable price.
Some restaurant nearby.
The staffs are friendly and helpful, breakfast complimentary.
Room spacious, clean and nice.