The accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.
it is a good place to stay; it is very convenient, near the airport, a 3-5 minutes drive away, some tourist attraction like Pioneer park, pikes ice bridge, and Fred Meyer. the hotel is very clean, they have free coffee at the front. but there is no housekeeping. they didn't clean our room for 3 days, so i assumed they didn't have a housekeeping daily. the staff was very friendly, except for the lady with the blue/red highlights on her hair; she was mean to my daughter.
ผผู้เข้าพักBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
ผผู้เข้าพักThe accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.