โรงแรมที่มีสระว่ายน้ำในจังหวัดเบิงกูลู อินโดนีเซีย

I recently stayed at Mercure Bengkulu, and unfortunately, my experience was quite disappointing due to several service and facility shortcomings. Upon entering the room, there were no towels provided. When I requested them from the housekeeping team, I was initially told that towels were not available. After I mentioned that I needed to take a shower, I was given only one towel. The second towel was delivered much later in the afternoon, which was quite inconvenient. Additionally, the TV remote was not functioning, and I had to wait quite a long time for the staff to come and check it. Basic items like this should be ensured to be in proper working condition before guests check in. There was also no laundry bag available in the room, and I had to request it separately. This should be part of the standard room amenities. In terms of service, I found it lacking as well. The security staff was not friendly, and the staff handling the waffle station during breakfast also appeared unwelcoming . I hope the hotel can improve its service quality and ensure all room facilities are properly prepared before guests arrive, so future stays can be more comfortable and enjoyable.

The staff has been very helpful when we wanted to change the room they assigned to us. The first room is adjacent to a large container with water, which made the walls of the room damp and covered with fungi. The alternative room was comfortable for a night. We came with a driver, who found the hotel somewhat expensive for him to stay, but the hotel also has a guesthouse with a similar name and just next door.

Aman nyaman, sarapan bervariasi, cuma untuk kolam renang usahakan penggantian airnya dan kebersihannya setiap pagi dan sore agar bisa dinikmati renang bersama anak anak tanpa membuat gatal setelah mandi

Hotelnya sebenarnya nyaman, cm ga nyaman aja pas jam makan sarapan, rame membludak kek rebutan sembako, telat turun dr kamar dikit dr jam 8-an aku sering ga dapat sarapan malahan. Mana bayar mahal tapi ga sesuai ekspektasi

Kamarnya bersih, bagus, enak. Wifi kenceng good keren. Sesuai dengan request deh, pokoknya recommended buat yang mau stay cation with ur partner in here. So overall its good. Lokasinya strategis banget banget si ygy, deket ama pantai kalo mo sunsetan

fasilitas lumayan lengkap, gym cukup lengkap dan nyaman walaupun agak sempit. tapi untuk harga segitu harapannya sudah ada kulkas kecil di kamar.