Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
Pleasant studio (23 m), located 25 minutes walk from the main square or 15 minutes with public transport, and 3 minutes by public transport to the railway station and park Zrinjevac, also 3 tram stops to central bus transfer station to airport. Accommodation located in a quiet street, on the first floor of a private house with separate entrance, with free parking by the house, nearby local bakery, pub and restaurant. The studio has everything you need for your enjoyable stay in Zagreb.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Adults only.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.
ผผู้เข้าพักEverything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
MMohd Hafiz Mohd Amranthe hotel is so clean, big room, good breakfast, serve halal food as well. but the location is a bit far from the old town. overall its good hotel