Fab place lovely lodges outside them could do with little clean but suppose it's nature the inside clean an homey all's u need is provided aswel the balcony was amazing way lead onto lake it's self so my son could b up close to ducks without being in water there is watersports shop bar restaurant playarea in an out crazy golf walking around lake is nice and central to go out exploring Windermere 30min drive and had an amazing day there also little chippy 5 min drive on north road think was called was lovely food and ok priced to
Was happy with our stay at the hotel
I did not except the plenty of food we were offered
Was so delicious
The room was clean
Only the carpets are old and car park is difficulty
But l would love to go again
I really enjoyed the food
Had variety and you would until you are full
Thank you and keep it up
First time using Holiday Inn
Good things are
Spacious room with great standard
Comfortable and clean bed & pillows , and towels ( a big and a small for one person each )
Has kettle and tea/ coffee with treats ( biscuits)
Has a hair dryer and an iron with an iron board inside the wardrobe.
It has a round table and a sofa chair on top of a worktop table and chair .
It has a small gym , a swimming pool and jacuzzi .
Can include breakfast and dinner ( has restaurant) and can order to the room ( room service)
I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options!
Bad things
Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor.
Kettle has no sieve ( may be broken before me. )
The sofa chair has a stain before me .
Overall very good service and great room and has good facilities.
We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.
We were travelling to Blackpool for a dance competition at Blackpool tower. The location of this hotel was perfect, we had a lovely sea view room as it was right on the sea front. I arrived separately from my friends by train, I walked from the train station to the hotel and it was very easy to find and took me about 15 mins. The staff were very helpful and I wasn’t checked in very quickly. While waiting on my friends I went to check out the hotel. I used the pool and steam rooms and then used the gym. There was a charge of £2.00 for these facilities which I was happy to pay. I know other people on various reviews I have read had complained about these charges. Especially if there was a few of them travelling as a family. The hotel looks very nice in all the public areas and was very clean. As I have already said it’s in a very good location and I would definitely return to this hotel next time I visit Blackpool as it is also very good value for money
We had a wonderful 4 nights at Thurnham Hall.
The person who checked us in on the Sunday was very pleasant and welcoming.
We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent.
Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.
Hotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)