โรงแรมพร้อมWifiในวิลต์เชียร์ สหราชอาณาจักร

Room was very hot with no air con so none of my business colleagues got much sleep/ rest. A small fan in the room didn't do a lot. Staff weren't the most helpful or clear. We booked a spa hotel so our team could relax in the morning and get a jacuzzi following a long work day the day before. The hotel then told us we had to pay an extra £30 to use the spa as we had booked through trip.com and not direct (which would've been free spa access). It just felt like we were being charged the commission they have to pay booking playforms. Overall I wouldn't book the hotel as we came away unrested and not relaxed. Hotel looked nice, but a bit dated overall.

The room was cosy and clean and the staff were for the most part nice. However, one lady at the check in desk gave me some dirty looks simply because of my age and the fact that I got rained on before check in which I did not appreciate. Overall a nice stay however

A Comfortable Stay with a Few Surprises As one of Marriott’s brands, I expected a little more, but overall, the hotel delivers the essentials for a pleasant stay. The rooms are very spacious, with two double beds—perfect for a family holiday. The indoor pool and the gym is a nice touch, though it’s worth noting that external guests can also use it. Things to keep in mind: Parking – There’s a £7.50 per night charge, which feels a bit steep. The website mentions free parking for conference delegates, so it might be worth asking at check-in. Holding Charge – A £50 pre-authorisation is applied to your card. While common in some places, many UK chains no longer do this, so plan ahead if your card balance is tight. TV Experience – The TV system could use an upgrade. Menu and guide functions weren’t available, and picture quality was poor—even on HD channels. Room Details – The room was spotless, but we noticed condensation on the windows and a slight odd smell on arrival. Nothing major, but worth mentioning. Overall: The hotel offers the comfort and space you’d expect from a reputable brand, but a few details—like parking, the TV system, and the holding charge—felt out of step with Marriott’s usual high standards. Still, if you’re looking for a clean, spacious room and good facilities, it’s a solid choice.

Receptionist in the morning was pleasant had issues in the hotel had to check in later . I asked for 2 double rooms which wasn’t actioned . When checking in later in the day after 4pm a different receptionist gave us 2 double rooms however she was not knowledgeable about the area nor if dinner was from the menu or buffet as she didn’t work in that department ! Miserable girl, hospitality definitely isn’t her forte . Breakfast starts at 8am however the hot breakfast wasn’t laid out till 8;30 and missed our train because of this as we had to rush . It’s imperative breakfast is served at the time stated . Staff were apologetic however this has happened before . Hotel very central and generally very pleasant stay . I would stay again .

ฉันจองห้องแฟมิลี่และโซฟาเบดยังไม่พร้อม เมื่อฉันพยายามเปิดมัน ฉันพบว่าเตียงโซฟาเสีย เราย้ายไปที่ห้องที่สองซึ่งก็พังและในที่สุดก็อยู่ที่ชั้นบนสุดซึ่งร้อนมากและเครื่องปรับอากาศเสียและในที่สุดก็ต้องยืมพัดลมเพื่อนอน ห้องน้ํา ในห้องน้ําล้างยาก มีที่จอดรถเพียงประมาณห้าหรือหกคันซึ่งใช้ร่วมกับโรงแรมอื่น ๆ แต่มีที่จอดรถกลางแจ้งอีกแห่งเดินประมาณสองนาที อาหารเช้ามีจํากัดมากและมีส้อมไม่เพียงพอ ฉันต้องแชร์ส้อมกับลูกของฉัน เวลารอลิฟต์นานมาก สิ่งเดียวที่ดีคือทัศนคติของพนักงานต้อนรับซึ่งอยู่ที่นั่นเพื่อช่วยแก้ปัญหาอยู่เสมอ

I booked this hotel because they had air-conditioning and with the excelled. The bathroom did not look properly cleaned, especially the bad tub and we had to have our bedsheets changed because they had markings and they duvet had a red stain. Breakfast was terrible and definitely not worth the £16 per person you would pay otherwise. There was a lot of variety, especially if you are vegetarian and the other thing is that the breakfast area was very small. They had a large group tour of guests in this particular setting and day it was Italian guests and it was just chaotic. Stuff are friendly.

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

Just outstanding service all around. Whatever we asked for - can you keep some of our food in fridge yes. Can we have bowl for own cereals, yes, can we have extra blanket yes, can we have chilled water yes. All yes with a smile. Manager Vishal Chib and Receptionist Kyi Kyi were just outstanding. Wish other UK hotels learn what is service from them!

ฉันไม่คิดว่าจะมีอะไรผิดพลาดเหมือนกับการเข้าพักหนึ่งคืนที่โรงแรมหลายแห่งที่ฉันเคยพักมา ฉันชอบโรงแรมที่มีเอกลักษณ์เฉพาะตัว เน้นมากด้วยขั้นบันไดภายใน ทางเลี้ยว และทางเดินหลายทาง มันอาจจะค่อนข้างท้าทายถ้าคุณมีสัมภาระหนัก โดยเฉพาะอย่างยิ่งเมื่อมันเป็นมากกว่าชิ้น ยกนิ้วให้ Jamie (พนักงานต้อนรับเป็นกะ) เนื่องจากเขาได้รับความช่วยเหลืออย่างมาก ฉันจะพลาดอาหารเช้าแบบอังกฤษเต็มรูปแบบถ้าฉันอยู่นานกว่าหนึ่งวันเพราะมันเปียกโชกไปด้วยน้ำมัน ในห้องน้ำมีปั๊มแรงดันซึ่งส่งเสียงทุกๆ 20 นาที และทำให้นอนหลับยากเพราะฉันเป็นคนนอนไม่ค่อยหลับ ห้องที่ฉันได้รับจะร้อนขึ้นเมื่อดวงอาทิตย์กระทบกับด้านหน้าด้านทิศตะวันตกของโรงแรม และมันอึดอัดมากถ้าใครไม่ออกจากห้อง โดยรวมแล้วเป็นการพักอย่างรื่นรมย์และฉันหวังว่าความคิดเห็นของฉันจะเป็นแรงผลักดันในการปรับปรุง

Great overnight stay at the Swindon Holiday Inn.   Room was fresh and fully stocked for tea and coffee.  Shower was great.  Breakfast was well laid out, although mushrooms and a choice of egg styles / pastries could have tipped the balance to match a Premier Inn.   Staff on reception, breakfast and room housekeeping were so friendly and helpful.  The value for money was excellent.