"El servicio, cuando lo utilizamos fue bueno. De la comida no puedo opinar ya que no comí ni desayuné en el hotel. Y sobre la limpieza muy bien todo muy limpio."
JJeep325The room is big and clean.
The hotel is well decorated and we enjoyed the stay.
Parking fee is expensive for the location,you can find a free parking spot outside and it’s safe.
ผผู้เข้าพักTudo muito bom e recomendo este hotel!
Deixo apenas algumas sugestões de melhoria:
No quarto 319, o chuveiro pinga constantemente e, além disso, a torneira termostática Grohe não ajusta a água para além dos 36 graus, mesmo que o seletor mostre valores mais altos (a água fica sempre fria).
A porta de vidro da sanita deveria ter um vinil fosco, de forma a garantir privacidade, como está, deixa tudo visível e eu gosto de privacidade.
A piscina também merece alguma atenção, a porta de entrada encontra-se danificada e as bordas já mostram necessidade de reparação.
Apesar destes detalhes, reforço que aconselho vivamente este hotel. As minhas observações são apenas dicas construtivas para que possam melhorar ainda mais a experiência dos hóspedes.
TTony R...We were surprised to encounter major renovation to the front terrace which reduced the car parking availability and created a lot of white/grey dust best to avoid the terrace area altogether but pack a clothes brush anyway as there are none in the room. Garage parking is advertised in Reception as €25/day but due to reduced free parking there was no charge. All staff are very obliging and professional and appear pleased to ensure your time there is enjoyable. The building has been repurposed over the decades but as a hotel it is both dignified and comfortable. A vending machine dispensing bottles of water would be useful. During the 2 night stay we took breakfast lunch and dinner and whilst the food is not great it is good.
Parador de Cuenca is a great example of the brand but as we are only a few into their Spanish estate and with another 88 to visit we sadly don't have time to return.
NNoel Carpio1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock.
2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion.
3. There is no complementary water. If you need water, you have to go get it from the cafeteria.
4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.
ผผู้เข้าพักGenerally the stay was great. However the actual room was not the same as what was shown in the picture. It’s actually much smaller with much smaller balcony. We were quite displeased about it. Nonetheless the stay was good
ผผู้เข้าพักla habitación 2o1 un poco pequeña,y sin ningunas amenities,a falta de más almohadas, no me hacía falta ninguna de ellas,y me imagino que si las hubiese solicitado me las hubieran proporcionado,para una noche, perfecto