The rooms are spacious and impeccably clean, and the staff is exceptionally friendly, hospitable, and accommodating. My only reservation is regarding the food—it falls short of the standards expected from a five-star hotel. Unfortunately, the dining experience was disappointing, leaving us feeling bloated and requiring digestion aids afterward.
I booked a family room with double bed&single bed , when I checked in at 4pm the single bed wasn’t there , I had to wait awhile for it , and the mini bar was completely off , they replaced it but it didn’t work properly, they replaced it again and the maintenance guy wasn’t happy and he banged the door , thanks to MR MINA the front office manager who sorted this straight away, breakfast & dinner same menu every day with a minimal difference for dinner , don’t know why , the chef can do many different varieties with the same ingredients ( in case he says there is a limit on food cost ) , the room doesn’t get cleaned properly, the corners in toilet full of dust and hair from previous guests, setting up a table in the restaurant are not professional, I had to get up to get napkins or spoons or forks because there was no one there to ask , some of the staff have a bad attitude, reception staff are helpful, I think u can do a much better turn over IF YOU HAVE AQUA PARK its great for families
Not sure if I will return, I might give you another chance
Thanks
We had an outstanding stay at the hotel, a lot of greens, beautiful aqua, very nice sandy beach, and the food there is super delicious and offers a great range of variety. I definitely recommend it.
ผผู้เข้าพักWe had an outstanding stay at the hotel, a lot of greens, beautiful aqua, very nice sandy beach, and the food there is super delicious and offers a great range of variety. I definitely recommend it.
JJyotika JoyI loved the room with the view of the ocean and the full moon, the FOOD was amazing!!!!
Staff was excellent
The room was perfect.
Thank you!
ผผู้เข้าพักI booked a family room with double bed&single bed , when I checked in at 4pm the single bed wasn’t there , I had to wait awhile for it , and the mini bar was completely off , they replaced it but it didn’t work properly, they replaced it again and the maintenance guy wasn’t happy and he banged the door , thanks to MR MINA the front office manager who sorted this straight away, breakfast & dinner same menu every day with a minimal difference for dinner , don’t know why , the chef can do many different varieties with the same ingredients ( in case he says there is a limit on food cost ) , the room doesn’t get cleaned properly, the corners in toilet full of dust and hair from previous guests, setting up a table in the restaurant are not professional, I had to get up to get napkins or spoons or forks because there was no one there to ask , some of the staff have a bad attitude, reception staff are helpful, I think u can do a much better turn over IF YOU HAVE AQUA PARK its great for families
Not sure if I will return, I might give you another chance
Thanks
SSarah ElantablyThe rooms are spacious and impeccably clean, and the staff is exceptionally friendly, hospitable, and accommodating. My only reservation is regarding the food—it falls short of the standards expected from a five-star hotel. Unfortunately, the dining experience was disappointing, leaving us feeling bloated and requiring digestion aids afterward.