We stayed at Sofitel Xining for a total of four nights, and our experience was exceptional from start to finish. The hotel is beautiful, the rooms are modern and spacious, and the facilities (pool, gym, executive lounge) are world-class — but what truly made the difference was the incredible hospitality.
A very special thank you to Lucy and Mia at the front desk. Their warm welcome, kindness, and proactive support made us feel genuinely cared for. They went above and beyond to help us during our stay — from arranging transportation to providing great local recommendations. Their professionalism combined with their friendliness made every interaction a pleasure.
We also want to thank Jenny, the Staff Manager, for her attention to detail and personal care. She checked on us several times to make sure everything was perfect, and we felt truly valued as guests.
It’s rare to experience this level of service — we felt more like friends than hotel guests.
Highly recommended. We will definitely stay here again when we return to Xining.
Very clean!!! My family love this hotel. It’s very quiet and the location is superb! it’s about 10 mins walk to Wanda Plaza and 40 mins away from the airport. Also, it’s near the I’m Fine cafe (one of most recommended cafe) and it’s easy to get a Didi too!! Definitely will come back here. The breakfast selection is very goooood as well! Thank you for everything !
The rooms are very big and spacious! Really helps one feel relaxed.
The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms.
The rest of our stay was great.
The location is pretty good with a lot of halal eating options nearby.
Perfekte Lage, tolle Aussicht und Szenerie. Gehört zur en besten Unterkünften in dieser Gegend, wo es nicht viel für anspruchsvolle Gäste gibt. Der Chef kümmert sich persönlich um jeden Wunsch und ist bemüht, in diesem Hochland einen neuen Standard zu setzen.
ผผู้เข้าพักWe stayed at Sofitel Xining for a total of four nights, and our experience was exceptional from start to finish. The hotel is beautiful, the rooms are modern and spacious, and the facilities (pool, gym, executive lounge) are world-class — but what truly made the difference was the incredible hospitality.
A very special thank you to Lucy and Mia at the front desk. Their warm welcome, kindness, and proactive support made us feel genuinely cared for. They went above and beyond to help us during our stay — from arranging transportation to providing great local recommendations. Their professionalism combined with their friendliness made every interaction a pleasure.
We also want to thank Jenny, the Staff Manager, for her attention to detail and personal care. She checked on us several times to make sure everything was perfect, and we felt truly valued as guests.
It’s rare to experience this level of service — we felt more like friends than hotel guests.
Highly recommended. We will definitely stay here again when we return to Xining.
BBlueSubLocation wise - considered as great with beautiful scenery around
The design of the hotel is great
In terms of cleanliness - good but a bit sandy due to the location of the hotel
Great choice of breakfast
ผผู้เข้าพักVery clean!!! My family love this hotel. It’s very quiet and the location is superb! it’s about 10 mins walk to Wanda Plaza and 40 mins away from the airport. Also, it’s near the I’m Fine cafe (one of most recommended cafe) and it’s easy to get a Didi too!! Definitely will come back here. The breakfast selection is very goooood as well! Thank you for everything !
FF SheikhThe rooms are very big and spacious! Really helps one feel relaxed.
The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms.
The rest of our stay was great.
The location is pretty good with a lot of halal eating options nearby.