All service personnel and interactions were both professional and polite, as well as courteous and friendly. The cookies provided in the evening were delicious. I was most impressed by the breakfast choices and omelettes made to order. Never have I experienced such a treat, except on a cruise ship. The manager came around and spoke with us, while we were in the breakfast area and was very friendly and nice. He asked us how our breakfast was, how we liked the hotel and our experiences during our stay. He talked to us inquiring what had brought us to town and gave us information about walking trails and local information. His wife and daughter also said hello.
ผผู้ใช้ไม่ระบุชื่อThere were other cheaper hotels I could have chosen but this one had free breakfast on Christmas morning so that was what got my attention.
When I arrived at my room, it was very cold. The fan was set for AC. And on Christmas Eve, we didn't need cold air.
This was the first domino that made a series of unfortunate events:
I tried to set the fan to heat but it looks like it is set only for AC or fan (blowing cold air). We were just too tired to call the front desk to request a different room. My girlfriend then took a shower with super hot water. She didn't turn on the fan in the bathroom or close the door as she wanted our room to heat up. The vapor got soooooo thick in the room that it set off the fire alarm.
I jumped on the bed looking for the reset button but I cut my finger in the process. There was no silence or reset button.
I called the office right away when the alarm turned off and explained the situation.
I feel sorry for the few guests that stayed that night.
The hotel is in excellent condition, one of the best maintained in Yakima.
I just wanted to add that we people do goofy things and what we did was goofy. I know we would not have set the alarm off if the air fan could be arranged from AC to hot air given that it is December and we don't need AC in the room, just a thought.
MMartinezAdrianaGreat amenities! The sauna and steam room were great after a cold winter day of walking. I got a massage in the spa, very relaxing. There’s a bagel shop onsite for a quick breakfast.
ผผู้เข้าพักThe hotel is conveniently located, with Monorail and Light Rail around 5 mins walk. The staff are friendly and helpful. There are many F&B options in the hotel.
ผผู้เข้าพักทำเลที่ตั้งดีเยี่ยมมาก สถานีรถไฟใต้ดินที่ใกล้ที่สุดคือสถานี University St. และมีรถประจำทางหลายสายอยู่ห่างออกไปไม่เกิน 500 เมตร ห้องสมุดกลางอยู่ตรงข้ามเยื้องๆ และท่าเรือเฟอร์รี่อยู่ไม่ไกลจากถนน Madison St. ไปยังริมน้ำ ตลาด Park Market และพิพิธภัณฑ์สัตว์น้ำก็อยู่ในระยะเดินถึงได้เช่นกัน ผู้เข้าพักแต่ละคนสามารถรับน้ำดื่มได้วันละสองขวดที่แผนกต้อนรับ อาหารเช้าแบบบุฟเฟต์ถึงแม้จะเหมือนกันทุกวัน แต่ก็เพียงพอสำหรับความต้องการส่วนใหญ่ พนักงานมีความหลากหลาย และโดยรวมแล้วคุ้มค่ากับเงินที่จ่าย
ผผู้เข้าพักAll service personnel and interactions were both professional and polite, as well as courteous and friendly. The cookies provided in the evening were delicious. I was most impressed by the breakfast choices and omelettes made to order. Never have I experienced such a treat, except on a cruise ship. The manager came around and spoke with us, while we were in the breakfast area and was very friendly and nice. He asked us how our breakfast was, how we liked the hotel and our experiences during our stay. He talked to us inquiring what had brought us to town and gave us information about walking trails and local information. His wife and daughter also said hello.
ผผู้เข้าพักChrysalis Inn and Spa is exactly what one envisions as the perfect experience in every way. We had the Full Bay water view room with fireplace and extra large window seat which really added to the ambiance. The bathroom slide away wall offered a water view even from the bathtub. Keenan’s on the Pier restaurant within the Inn was so convenient for room service with excellent menu. Walking distance to cute village of Fairhaven was fun for shopping and exercise as well as the boardwalk over the water out front of Inn. We’ll return again and again.