The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
We were received courteously, and when we asked to change to a room with a shower, it was done immediately. The meal deal for dinner and breakfast is a good bargain It was also so well located with lots of shops nearby.
The amenities are basic but acceptable. The only downside is that the only way to speak to staff is to go down to reception, there is no phone or intercom.
Check in was easy and the lady on reception was very friendly and helpful. Our room was large and cool. Lovely bathroom with quality shower gel and shampoo provided. I had several hours to myself so I made use of the gym, great equipment and all very clean. Good swimming area, very busy on a Saturday afternoon. Enjoyed the sauna and steam room. Had curry in the bar which I thought was overpriced. We had a great, comfortable night’s sleep followed by a delicious breakfast with lots of choice.
Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature.
Room was clean and comfortable.
As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice.
Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.
PPeter alan wilkinsonThe accommodation was clean, the usual kettle, coffee and Tea was provided. Water was provided via a carefree ( flip open bottle with a stopper ). Not sure the tap water in the room was safe but the water supplied was good which was handy as you could not fill the kettle from the wash basin , which was small in size.
My room had a walk in shower but it was in the shape of a quarter circle with the doors closing in the centre. If you were a large person getting in or out it was a squeeze. Towels, soap and shampoo provided but the satchels were difficult to open. Scissors or a sharp knife would be needed or very strong fingers lol. The bathroom was clean however there was an aroma maybe from the stench pipe but all in all it met my needs. Access was from a side door which you could unlock with the keys given to you when you book in at the bar. Be mindful all rooms are one floor up, the stairs are steep with one handrail so if you are disabled don't book here.
Zowie was the lady in charge, polite, helpful and freindly but sadly the opening times of the bar are limited. Open from 12 midday to 10pm Mon to Friday and longer on Saturday and Sunday. They obviously do a good Sunday lunch as I arrived Sunday and the place was heaving with customers. Never got a chance to sample their cuisine , breakfast was in a cafe about 2 minutes walk away. I was out early and back late hence I did not eat there.
Parking is free, but if you arrive Sunday the carpark will be full up with hungry customers.
There was a housekeeper who would tidy the room, change the towels but the bedlinen is not changed daily.
Overall the stay there was good however as there is no breakfast included it borders on being a little overpriced.
ผผู้เข้าพักFrom the images and location this hotel looks stunning. Upon arriving it was quickly noticed that the hotel is in much need of an upgrade in every aspect.
The decor is very dated, no locks on the toilets in reception, cloudy water from the taps, stale beer from the bar taps, cold shower ( staff tried to reset the boiler), dirty towels in the toilets
Body wash and hand soap were the same, looked just like washing up liquid :/
Free continental breakfast was included which was ok, the cheese was sweaty and once the very small amount of pastries had gone, that was it, no refilling. Coffee ran out as did the cups.
Avoid the sausages if you go for a cooked breakfast , I can only describe them as mushy
The one thing that was pleasant other than the location, were the staff. They are extremely friendly, I hope the owner or someone can invest in this place. Has such potential to be beautiful but really was like something out of a comedy sketch
KKelv69Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature.
Room was clean and comfortable.
As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice.
Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.
RRosie ❤️Such a beautiful hotel. Staff are extremely welcoming. Everyone is ready to help. The hotel itself is kept very clean. We definitely had a very comfortable good night's sleep. Breakfast was good. We loved the leisure facilities.
The jacuzzi was our favourite, the water temperature wS like having a nice very hot bath! It was amazing. It was the best one I've seen ever. Also it was a very good size.. The swimming pool was far too cold for me to go in. I'm a cancer patient and I can't go in cold water. That was my only negative point.bi would have loved to go for a swim. The steam room and sauna were good. I also noticed there was a good gym but I didn't go there.
There was A lovely furnished quiet room with plenty of sofas and coffee tables around to relax or work. Also a computer with Internet and a printer for our use which was really good for working guests. I booked this hotel overnight stay for my mum and myself as a little relaxing getaway and it was perfect. The car parking is not a problem at all.
We will definitely be booking this in the future fir jy whole family as we really enjoyed it.
ผผู้เข้าพักTo customer service. My partner and l stayed at the Bosworth Hall hotel whilst travelling north for an overnight stay to break our journey and get refreshed to continue our journey. Sadly although the staff were amicable and the site was good we got very little sleep as there was hard noise through the night and early morning. This was acceptable but the bathroom facilities were unacceptable. There was very little water pressure so we could not shower and when inspected the pipe had obviously been faulty and leaking prior to our visit but the pipe had been wrapped with electrical insulation tape and the pressure reduced so it didn,t blow the tape off when used. It was a poor advert for a high class hotel. I attach a photo of the pipe. Also l expect you to make recompense to me. Regards Jacob Thomlinson.
ผผู้เข้าพักReally good value hotel at East Midlands Airport.
I stayed here for one night due to its proximity to the airport. The staff were very friendly and welcoming. The rooms are fairly basic, but this is a Holiday Inn Express, not a luxury hotel. The bed was comfortable and there was a hairdryer, kettle, iron and a few other features in the room. Wifi was fast and stable which is a big plus. The food is the restaurant was fairly decent and it was certainly quite busy the evening I was there. Breakfast is included for all rooms and there were plenty of hot and cold options with juices and coffees etc. OK it won't win any Michelin stars, but I was happy for the price. The hotel is around a 10 minute walk to the terminal or there is a bus stop right outside which gets there in a few minutes.
JJonesy-83This hotel was the best went to check in had booked double room got upgraded to a family room and as soon as we got to the room we had trouble finding out how to open the door with the card. Yes me and my mum had 1 of them Richard Gere from Pretty Woman moments haha but once got in the room we was impressed was so clean and tidy it had a mini fridge under the TV everything was accessible staff was so kind and friendly. Would definitely recommend to others who was passing through the area to stop was no noise from the motorway traffic and eateries on the motorway services was right next door. Didnt book in for breakfast as was leaving early next morning. 20/10 top marks very happy customer. Big shout out to tariek