"Passamos 6 dias hospedados no hotel, tivemos alguns problemas com o quarto, porém foram bastante solícitos conosco. É bem localizado perto de mercado, restaurantes e estações de metrô. O local por perto é conhecido por ser perigoso, mas tomamos cuidado ao sair e não tivemos nenhum problema relacionado a isso.
Foram dias maravilhosos e recomendo pelo conforto que tive nesses dias, e pelo apoio das meninas."
ผผู้เข้าพักThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
ผผู้เข้าพักGreat room and beds and enjoyed breakfast.
But the shuttle instructions were very confusing- it’s quite a walk from outside airport where other services do pick up, and hard to find spot as it’s in the middle of the car park, but well inside the building which made no sense. I waited closer to entrance of car park and once realised it was not coming, had to pay for a taxi which cost $25USD. This was annoying as I booked expecting an easy transit and Aldi because I wasted time and energy after a long flight.
ผผู้เข้าพักExcellent location that allows to move to different places along the city. It is close to Santiago's Metro (L1), making it well connected to the City's downtown, as well as the Bus Station that serves to Viña del Mar and Valparaiso, as well as the Airport.
Gg_soo23Double Tree by Hilton Santiago เป็นโรงแรมที่เรียบร้อยและเป็นระเบียบเรียบร้อยอย่างไม่น่าเชื่อพร้อมทิวทัศน์อันงดงามของเทือกเขาแอนเดส น่าทึ่งอย่างยิ่ง อย่างไรก็ตาม แอพรูมเซอร์วิสทํางานไม่ถูกต้อง ทําให้ลูกค้าไม่แน่ใจว่าคําสั่งซื้อของพวกเขาผ่านหรือไม่ แม้จะมีปัญหาเล็กน้อยนี้ แต่ก็เป็นที่พักที่ดี และฉันขอแนะนํา
AAlexandra Staigeri had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it
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from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, ---
there is a spa, pool, bar, restaurant, outside space
i adore the nespresso machine in the room as i drink coffee
free breakfast, across from a mall and grocer...
just take an uber to town
nearby to parks and hillside viewpoints
clean, comfortable, quiet, just made sense
--- fantastic customer service all around ...the bed was huge, and very comfortable