Excellent and spacious hotel located right in the center of Santiago . Breakfast is delicious and staff are extremely friendly. It is in front of the metro station which is a plus to go anywhere in Santiago.
The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.
The front desk staff doesn't seem to have any interest in working. No greeting and blackface throughout. Saw us struggling with luggage at the front door without providing any assistance. Both just stare at you. This hotel is very expensive with poor service. I guess you pay for the location and convenience.
We came very late, 1:14am due to flight delayed and the Conceirge was still opened for us and received a warm greetings. Breakfast has various food. We stayed for 2 nights and will come back to our next trip!
The hotel is nice and well located in an area close to many restaurants about 10 minutes walking distance. Nice terrace on the top floor, rooms are clean, new and practical. Lacking a Bluetooth radio in my opinion. The gym is good, but you need to bring your own water as they don’t have there. They have water to refill your bottle if you need. Breakfast is good, and standard. Overall very good stay.
ผผู้เข้าพักGreat room and beds and enjoyed breakfast.
But the shuttle instructions were very confusing- it’s quite a walk from outside airport where other services do pick up, and hard to find spot as it’s in the middle of the car park, but well inside the building which made no sense. I waited closer to entrance of car park and once realised it was not coming, had to pay for a taxi which cost $25USD. This was annoying as I booked expecting an easy transit and Aldi because I wasted time and energy after a long flight.
Gg_soo23The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.