- Não cumpriram com o horário do check-in, só teve quarto liberado a partir das 15h30 e eu me atrasei para o evento que iria por causa desse atraso para entrar no quarto.
- O hotel fica na região central de SP, enquanto estava na recepção entrou um cara pedindo dinheiro e os seguranças não fizeram nada.
- Café da manhã com pouquíssima variedade, pães secos e quase nada de opções de bolos por exemplo, ou seja, se você cogitar pagar café da manhã por fora não vale a pena, melhor comer em alguma padaria em SP que vale mais a pena.
- Enquanto estava no banho entrou uma camareira no meu quarto falando que no sistema eu já tinha feito check-out, fiquei bem constrangida com a situação.
All the staff were great, they were all very polite, friendly and helpful, they really deserve a better product to sell.
Unfortunately the room was quite basic, I'd like they had mattress and pillow protectors to make sleeping more comfortable and more hygienic.
The air con can't handle the heat in summer, the room was always very hot.
Room is clean., but quite noisy because of flight and motorbike on main road.
No Electricity for 2 nights and days but charge in full. As the boy said, this is São Paolo.
Hotel simples mas atendeu a necessidade. Excelente atendimento de todos da equipe, café da manhã muito bom com variedade de sucos, frutas, bolos, pães e etc. Muito bem localizado, dá pra ir a pé ao centro da cidade, mercado municipal, Sesc e restaurantes. O único ponto que poderia melhorar, são as toalhas do quarto que não estão em bom estado.
We had a long flight of over 30 hours from China to Brazil and arrived at the hotel around 9:30 AM (Brazil time). We understand that the hotel may not be able to accommodate an early check-in, but we asked for help in at least being allowed to use the gym's shower room or any available facility to freshen up, as we had a meeting scheduled at 11:00 AM with a client. Unfortunately, after discussing our request, the staff rejected it due to hotel policy. We are quite disappointed with the service and hope the hotel might consider more flexible options for customers who have long flights. This would contribute to a warmer welcome and make guests feel more appreciated.
Local bem localizado, com uma estrutura agradável.
Entretanto, na minha estadia tive um problema no quarto, no qual uma blusa sumiu. Tentei contato com a governança, abriram um chamado e não tive retorno do que poderia ter acontecido até então. Mesmo que seja uma blusa, com um valor simbólico, creio que se trate de uma questão de segurança grave.
ผผู้เข้าพักLocal bem localizado, com uma estrutura agradável.
Entretanto, na minha estadia tive um problema no quarto, no qual uma blusa sumiu. Tentei contato com a governança, abriram um chamado e não tive retorno do que poderia ter acontecido até então. Mesmo que seja uma blusa, com um valor simbólico, creio que se trate de uma questão de segurança grave.
ผผู้เข้าพักI recently had the pleasure of staying at Hyatt Place São José do Rio Preto, and the experience was truly outstanding. The hotel's location is unbeatable, situated adjacent to the Iguatemi São José do Rio Preto shopping mall, providing easy access to a variety of shops and dining options.
The room was spacious, impeccably clean, and equipped with modern amenities. The bed was exceptionally comfortable, ensuring a restful night's sleep. The air conditioning system worked flawlessly, which was essential given the warm climate.
Breakfast each morning was a delightful experience, offering a diverse selection of fresh fruits, pastries, and local specialties. The staff were consistently friendly and attentive, making me feel welcomed throughout my stay.
The hotel's facilities, including the rooftop swimming pool and fitness center, were well-maintained and provided excellent opportunities for relaxation and exercise. Additionally, the free on-site parking was a convenient perk.
One minor drawback was that the parking area could become a bit crowded during peak hours, but this did not significantly impact my overall experience.
In conclusion, Hyatt Place São José do Rio Preto offers exceptional comfort, top-notch amenities, and a prime location. I highly recommend this hotel to anyone visiting the area.
ผผู้เข้าพักExcelente como sempre em especial a recepcionista Ariadne. Café da manhã fabuloso, além dos itens de qualidade e diversidade ainda tem piano ao vivo nos finais de semana!
SShenJessievery pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
ผผู้เข้าพักExcelente ubicación enfrente del shopping y cerca del aeropuerto de Congonhas.
Muy buen desayuno y habitaciones grandes y comfortables.
No tiene servicio de transfer al aeropuerto.
WWellington DiegoEu simplesmente AMEI, tanto a estadia quanto a festa no Onze.
Confesso que estava um pouco apreensivo devido a alguns comentários não tão legais sobre as acomodações, porém, foi tudo muito perfeito.
A decoração do hotel é linda, fomos super bem atendidos desde a entrada até a saída. Os recepcionistas são muito gente boa e atenciosos.
O quarto é magnífico, muito aconchegante, camas espaçosas além do banheiro grande e chuveiro quente e com água forte para relaxar.
Passamos a virada do ano no décimo primeiro andar do próprio hotel: maravilhoso !!
Meus parabéns a todos os funcionários, com toda certeza eu voltarei e também SUPER RECOMENDO !
LLucianoDue Carnival time, it was a mess, i had trouble in my previous reservation, they made change rooms (although on moment of first check-in they ”warranty” i didn't need to do so, and let be clear: I DID NOT ASK FOR ANYTHING).
Let's say I'md very displeased and disappointed by the management of my stay(s) from 26/Feb to March/02.